Want to make creations as awesome as this one?

Transcript

INSTANT MESSAGING

  • Practice helping out a client via instant messaging.
  • Use useful collocations used to give instructions to a customer.

Complete the sentences with a word that makes sense.

When I did that, an address form popped up.

Now click the “Enter” key.

Okay...done.

Then we’re on the right track. Fill in the fields that are highlighted in yellow, including your credit card information.

Okay. The form popped up.

Click on the button that reads “Order Form.”

Great. What do I do first?

I’ll walk you through the process.

I am trying to place my order online, but I’m not sure how to do that.

Customer

Rep

River Education Books, can I be of service?

Put the conversation in order