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UHP Outpatient Transformation to EPIC

Current State Software

Current State Hardware

Patient Check-in

Patient Information

Order/Invesigations

Dictation

Appt Outcome

Epic:MyChart eCheck-In -patient can manually check-in from home via mobile device prior to their appointment to confirm their attendance and complete questionairres.MyChart Automatic Check-In - uses the location tracking on the patients mobile device to automatically check them into their appointment once they are within a set radius to the clinic location.MyChart Messaging -facilitates communication between patients and their clinical care team to schedule appointments for patients on a patient initiated follow up pathway.

Epic:Care Everywhere -network that allows patient records to be shared between all healthcare settings using Epic.Happy Together -facilitates commiunication and data sharing between different systems to be able to view patients care across various organisations. Integrated Systems:GP Connect -allowing authorised health and social care workers to access the trust’s patients’ GP records

Epic:EpicCare Ambulatory -primary care system to allow placing orders, review results and sending prescriptions.Willow Ambulatory -access patients medication histories, track medication and dispensing.Beaker -lab system to process orders and enter results which are transmitted back to the ordering consultant.Integrated Systems:ICE -accessible through EPIC allowing blood science, blood tranfusion, histopathology, microbiology and radiology requests to be filed onto the lab system. PACS -accessible through EPIC to view medical images uploaded to and stored on the system.

Epic:MyChart Messages -clinic letters can be automatically sent to and viewed by patients through the MyChart patient portal. Integrated Systems:Voice Recognition (3M Modal) -all-in-one speech and artificial intelligence (AI)-powered dictation system to enable consultants to create, review, edit and sign clinic letters directly in the EPR.

Epic:EpicCare Ambulatory -primary care system to allow clinicians to record patient interactions, navigate diagnosis, monitor prescriptions, place a patient on a wait list, refer patient's to treatment and OPCS-4 coding.

Outpatient Clinic Recipe

Patient Check-in

Video Consultations

Epic:MyChart Video Visits -patients can check in and completes video consultations via their MyChart patient portal.Integrated Systems:MS Teams -providing a platform for secure collaboration and communication between patients and consultations with chat, video, voice, and healthcare tools in a single hub. MS Teams Virtual Appointments can be accessed via the Epic EHR system through an integrated clinical workflow.

Patient Check-in

Epic:Welcome - patient check-in kiosk that includes functionalities such as patient questionairres and providing patients with valuable information about their appointment including location and wait times. Integrated Systems:Wayfinding (Purple ai) -link avaliable when patients checking in via their mobile device to web based wayfinding.

Patient Check- in

Patient Portal

Patient Check-in

Video Consultations

Epic:MyChart Video Visits -patients can check in and completes video consultations via their MyChart patient portal.Integrated Systems:MS Teams -providing a platform for secure collaboration and communication between patients and consultations with chat, video, voice, and healthcare tools in a single hub. MS Teams Virtual Appointments can be accessed via the Epic EHR system through an integrated clinical workflow.

Patient Check-in

Video Consultations

Epic:MyChart Video Visits -patients can access video consultations via their MyChart patient portal through the integration of a third party system.Integrated Systems:MS Teams -providing a platform for secure collaboration and communication between patients and consultations with chat, video, voice, and healthcare tools in a single hub. MS Teams Virtual Appointments can be accessed via the Epic EHR system through an integrated clinical workflow.

Patient

Clinician

Key:

Current State Software

Intouch

Outcoming appointments

BigHand

Digital dictation

Attend Anywhere

Video consultations

iCM

Clincial blood science/ lab orders

Insignia

Imaging system

G Drive

Clinic letters

SeeEHR

GP connect & clinic letters

SystemOne

Patient information

Outpatient Clinic Recipe

Patient Information

Need patient information to be accessible through one single system to allow access to all clinical information relating to the patient including ongoing invesitgations and GP records.

Investigations

Dictation

Referrals

Improved access to a patients complete medication history.

Require updated digital disctation system that provides a streamlined process flow and reduces time taken to produced and send clinic letters.

Connected systems to allow referrals to be sent via a clinical system rather than in person or email.

Current State Hardware

PC Monitor

2 x 24inch monitors

Video & Audio

Webcam and headset

PC

i7 PC with 16GB of ram

PC Access

Single sign on system

Additional Equipment

Workstations on wheels (WoWs)

Printer

Patient label printers