Want to make creations as awesome as this one?

Transcript

Looking for a starting point when you have tech questions?? Be sure to check out our Insttructional Technology Resources site.

Instructional Technology Resources Site

The second E is for Elliott!

Tech KNOWLEDGE E

  1. Three dots--> Settings--> Privacy and security--> Clear Browsing Data--> Time Range should be All time
  2. Three dots--> Settings--> Reset settings
  3. Sign out--> Arrow next to name--> Remove account--> Remove account

Troubleshooting Internet Access Error Messages

The second E is for Elliott!

Tech KNOWLEDGE E

Two different tickets: One for classroom tech and one for student devicesMake sure you change the Related User field to the student so that the Related Asset field pulls the accurate serial number.

If that doesn't work, put in a ticket!

The second E is for Elliott!

Tech KNOWLEDGE E

If you have a student that reports damage to his/her device, please be sure to follow the steps in this document. By doing so, you will help us make sure that the student gets his/her device repaired and returned in a timely fashion!

Damage Process

The second E is for Elliott!

Tech KNOWLEDGE E

You should only be changing student passwords using ClassLink. If you have students with issues accessing NCEdCloud from within ClassLink, reach out to me on how to proceed.

Changing Passwords

The second E is for Elliott!

Tech KNOWLEDGE E