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LETTER OF UNDERSTANDING

This LoU is made between Netcompany-Intrasoft &The Art of Learning International It sets down the key terms and conditions underpinning their collaboration in the design, development and delivery of Netcompany-Intrasoft’s leadership development programmeWeLead It should be read in conjunction with the TAOLIN UK Terms of Business

The Need

Following the successful implementation of WeLead, Netcompany-Intrasoft is now considering expanding the programme's scope, making it available to the entire leadership pipeline. To that effect, It has developed a comprehensive implementation multi-year blueprint. As part of this blueprint, Netcompany-Intrasoft are procuring in 2024 the enrolment of:

  • up to 75 learners in the Foundation Learning Path (3 modules)
  • up to 75 learners in the Accelerator Learning Path (3 modules)
  • up to 50 learners in BELUX (2 modules)
  • up to 40 learners in the Advanced Learning Path (1 module)

The Approach

The programme will be delivered using Taolin’s Award-winning, blended learning methodology. The methodology is depicted here and is based on the premise that the elements of the learning blend should be delivered in an optimized fashion, catering for all learning styles.

Foundation I2024

How to get things done without authority

  • Build Trust: Cultivate strong connections, showcase reliability.
  • Establish Credibility: Demonstrate expertise, consistency.
  • Effective Communication: Clearly articulate ideas, adapt to audiences.
  • Influencing Tactics: Use persuasion, leverage networks strategically.

Foundation I

How to achieve flow & unchain your potential

Thanks for the feedback

How to master EI: emotions as data

How to develop resilience & change capacity

  • Flow Mastery: Achieve peak performance with effortless flow.
  • Unleashing Potential: Overcome barriers, unlock untapped potential.
  • Time Mastery: Strategically manage time for goal alignment.
  • Sustainable Productivity: Cultivate balanced habits for purpose-driven existence

  • Self-awareness Mastery: Apply the EI framework for deep self-insight.
  • Relationship Skills: Navigate interpersonal dynamics.
  • Emotion Regulation: Develop composure techniques.
  • Empathy Enhancement: Strengthen connections through heightened EI, fostering professional EI

  • Clear Delivery: Master the EDGE model for effective feedback communication.
  • Open Reception: Foster a receptive, two-way dialogue for feedback exchange.
  • Growth Mindset: Embrace feedback as a tool for continuous improvement.
  • Empathetic Approach: Consider and understand perspectives for enhanced feedback impact.

  • Change Awareness: Use ADKAR for self-awareness, valuing resilience.
  • Adaptive Skills: Apply ATC for resilience through adaptability.
  • Dedicated Change: Commit to change, aligning goals with ADKAR.
  • Daily Resilience: Cultivate habits for navigating change with ATC principles.

By the conclusion of the pertinent module, participants will have developed the following skills:

How to drop your armour using BRAVING

  • Embrace Vulnerability: See vulnerability as strength.
  • Take Accountability: Own your actions transparently.
  • Show Courage: Face discomfort openly.
  • Build Connections: Share your true self for genuine connections.
  • BRAVING: Deep-dive into trust

How to empower using delegation boards

  • Clear Task Definitions: Utilize the delegation board for transparent task assignment.
  • Delegation Levels: Clarify authority levels (1-7) for each task.
  • Delegation Poker Game: Engage the team in collaborative decision-making
  • Regular Reviews: Periodically adjust delegation levels to align with team capabilities.

How to get your team right using Belbin

  • Belbin Assessment Strategy: Strategically assign roles based on Belbin assessments.
  • Collaborative Strengths: Foster collaboration through understanding individual strengths.
  • Balanced Team Dynamics: Allocate roles for a well-balanced and effective team.
  • Continuous Optimization: Regularly assess and optimize with Belbin for ongoing success.

How to learn to change leadership gears

  • Situational Awareness: Understand diverse leadership situations.
  • Adaptability: Change leadership styles based on the context.
  • Flexibility: Embrace agility in response to challenges.
  • Continuous Learning: Foster a mindset of ongoing leadership improvement.

Foundation ITimetable 2024

Accelerator I2024

How to solve problems using design thinking

Manage Business

Sep-Oct (8h)

Oct-Nov (8h)

Dec-Jan (8h)

Concurrent, continuous, "paced" digital learning on the TAOLIN platform and gamification

How to create psychological safety

Face-to-face Workshops (4 x 4h = 16h)

Vitual Classes(6 x 2h = 12h)

Manage Team

Managers of Learners Debriefing plus Graduation (4h)

Manage Teams

Manage Business

How to diagnose & deal with team dysfunctions

Accelerator I

Manage Team

Manage 101

How to deal with difficult people & situations

Manage 101

TOTAL = 34 h/annum/learner

How to communicate up, down & across

Essentials of Managing 101

VIRTUAL SESSIONS = 53%

Manage 101

Manage Self

IN PERSON F2F SESSIONS = 47%

How to manage leadership transitions

Essentials of Managing Self

Are you a coach or an empathy jedi?

Manage 101

How to take a helicopter view

Essentials of Managing Teams

How you can learn to develop people!

Manage Self

Leader Mindsetf

Virtual Group Mentoring:IDP Deep Dive: 3x2 = 6h)

May (8h)

Booster Module (1x4h+2x2h=8h)

How to take a helicopter view of what you do

How to communicate up, down & across

How to create psychological safety

  • Open Communication: Encourage free expression of ideas.
  • Recognition: Acknowledge individual efforts.
  • Inclusivity: Promote diversity and ensure inclusion.
  • Constructive Feedback: Provide supportive feedback for growth.

How to deal with difficult people & situations

  • Upward: Share goals, seek feedback and updates.
  • Downward: Outline expectations, provide feedback.
  • Lateral: Foster open communication, collaborate.
  • Diagonal: Bridge communication, encourage collaboration.

  • Strategic Understanding: Clearly grasp firm's strategic goals.
  • Task Alignment: Directly link daily tasks to strategic objectives.
  • Impactful Prioritization: Prioritize tasks for significant strategic contribution.
  • Periodic Assessment: Regularly evaluate alignment with evolving goals.

  • Stay Calm: Maintain composure for clear thinking.
  • Active Listening: Seek to understand the other person.
  • Express Clearly: Communicate thoughts and feelings assertively.
  • Seek Common Ground: Identify shared goals for understanding.

Accelerator I

By the conclusion of the pertinent module, participants will have developed the following skills:

How to manage leadership transitions

  • Assessment: Rapidly assess the new environment and challenges.
  • Acceleration: Develop a plan for quick learning and impact in the first 90 days.
  • Negotiation: Build key relationships and set clear expectations.
  • Sustainment: Establish a foundation for long-term success and impact.

How you can learn to develop people

  • Data-driven Assessment: Utilize data to assess individuals' strengths and areas for development.
  • Data-informed Feedback: Provide feedback grounded in data to guide improvement.
  • Coaching for Insights: Use insights for personalized growth in coaching conversations.
  • Recognition and Motivation: Acknowledge achievements to foster motivation.

How to diagnose & deal with team dysfunctions

  • Lencioni Team Assessment: Diagnose dysfunctions using Lencioni's model.
  • Transparent Dialogue: Address issues openly and honestly.
  • Collaborative Solutions: Encourage teamwork for problem-solving.
  • Continuous Improvement: Apply Lencioni's principles for ongoing team enhancement.

Are you a football coach or an empathy jedi?

  • Smart Decision Skills: Master forward-thinking decisions that explore options & shape outcomes.
  • Better Communication: by using various methods and understanding emotional impact.
  • Feelings Like Yoda: Develop emotional smarts like Yoda - caring, self-aware, and making wise choices.
  • Leadership Coaching: Learn to motivate others , understanding both work and personal aspects.

How to solve problems using design thinking

  • Discover: Understand, empathize, gather insights.
  • Define: Synthesize findings, create a clear problem statement.
  • Develop: Generate solutions, prototype, and test.
  • Deliver: Implement the final solution, iterate based on feedback.

Accelerator I Timetable

BELUX2024

Concurrent, continuous, "paced" digital learning on the TAOLIN platform and gamification

Face-to-face Workshops (2 X 4h = 8h)

Vitual Classes(2 x 2h = 4h)

Manage 101

Manage 101

How to collaborate across borders

Manage Team

TOTAL = 12 h/annum/learner

VIRTUAL SESSIONS = 33%

IN PERSON F2F SESSIONS = 67%

How to deal with difficult people & situations

Thanks for the feedback!

Manage 101

How to play delegation poker

BELUX 2024

BELUX 2024

Thanks for the feedback

  • Clear Delivery: Master the EDGE model for effective feedback communication.
  • Open Reception: Foster a receptive, two-way dialogue for feedback exchange.
  • Growth Mindset: Embrace feedback as a tool for continuous improvement.
  • Empathetic Approach: Consider and understand perspectives for enhanced feedback impact.

By the conclusion of the pertinent module, participants will have developed the following skills:

How to play delegation poker

  • Clear Task Definitions: Utilize the delegation board for transparent task assignment.
  • Delegation Levels: Clarify authority levels (1-7) for each task.
  • Delegation Poker Game: Engage the team in collaborative decision-making
  • Regular Reviews: Periodically adjust delegation levels to align with team capabilities.

How to deal with difficult people & situations

  • Stay Calm: Maintain composure for clear thinking.
  • Active Listening: Seek to understand the other person.
  • Express Clearly: Communicate thoughts and feelings assertively.
  • Seek Common Ground: Identify shared goals for understanding.

How to collaborate across borders

  • Cultural Intelligence: Develop and adapt to diverse working styles.
  • Communication Strategies: Tailor approaches to bridge cultural gaps.
  • Building Trust: Establish trust through cultural acknowledgment.
  • Adaptability: Be flexible for seamless cross-border collaboration.

BELUXTimetable 2024

Mentoring

2024

Overview

ObjectiveTo empower participants with the skills and mindset needed to become catalysts for positive change, fostering impactful mentorship relationships that inspire growth and personal development.DeliveryThe basis for the delivery is the flipped classroom concept. The live components of the course include:

  • one virtual webinar session on the intended purpose, principles, method and underlying skills (3h)
  • one in-person, face-to-face workshop focused on hands-on mentoring activities (4h)
  • one virtual webinar session focused on individual reflection and collective learnings (3h)
MethodologyThe course will utilize a combination of interactive workshops, group discussions, hands-on activities, and case studies to guarantee the practical application of the underlying principles. Additionally, it will be bolstered by pertinent eLearning modules on the award-winning TAOLIN platform.

SET UP

Prepare to mentor

01

NAVIGATE

Maintain progress

03

Establish tone for the relationship

Get to know each other

Understand your mentee's aspirations

Agree review methods (eg how to exchange feedback)

Agree mutual expectations

Identify any practical boundaries

Upon matching: exchange basic details

Consider your purpose for mentoring

Agree your initial approach

Consider how much structure will work

Final summary and acknowledgements

Check any formal requirements

Informal completion conversation

Sense of completion

Agreements/options for future contact

Offer & request helpful feedback

Identify key themes of the learning

Fuller progress review

Agree schedule to complete

Travelling onwards: identify support

Evolve your 'inner mentor'

Maintain tone of the relationship

Fulfill the practical function of a mentor

Ensure appropriate contact

Informal review of process and approach

Mentor

Consolidate learning

SET DOWN

SET OUT

04

Get started

PARTING WAYS

Complete the relationship

02

05

Course Map

Course Structure

Click on a circle to find out more about the relevant section

SET-UP & MATCH

LEARN

PRACTICE

GET SUPPORT

REFLECT

eCheck-inswith mentors

eLearning

Webinar (3h)

Webinar (3h)

f2f Workshop (4h)

Set-up & match

It is presumed that the internal process of aligning suitable pairs of mentors/mentees will be conducted prior to the commencement of the course We stand ready to assist in the facilitation of this process, as needed.

Learn

Understanding the principles of mentoring, acquiring the necessary mentoring skills, and adopting a systematic approach will be achieved through flipped learning. Participants will be introduced to the learning material via a 3-hour live webinar and the e-learning resources on the TAOLIN platform. Subsequently, participants will start applying this prework during the in-person workshop.The essential themes of the learning material are illustrated in the picture on the right-hand side.

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Practice

During the in-person 4-hour workshop, we initiate the development of mentoring skills through hands-on mentoring activities. In dyads, participants engage in discussions to establish their working agreement, defining expectations, acceptable practices, and boundaries (session #1) The dyads then conduct their initial mentoring session, applying the knowledge acquired from one another in practice and they get feedback from the facilitators (session #2)

Agenda for session #2 with your mentee

Get Support

After the practice session, we ensure the success of the programme by consistently checking in with mentors to evaluate the programme's effectiveness and the progress of the pairs. Furthermore, through the TAOLIN platform, we provide pairs with conversational prompts, assignments, and resources to enhance the development of empathic skills and best practices in mentorship. This support continues until the completion of the programme.

GET SUPPORT

eCheck-inswith mentors

Reflect

At the conclusion of the program, we assemble participants for a 3-hour virtual session to lead a discussion on their self-discoveries, achievements, and how the program has contributed to leadership development. We prompt them to contemplate how they intend to apply these insights in leading their teams and engaging with peers, as well as internal and external stakeholders.

Financials

The key activities of WeLead 2024 are summarized in the table below.

Investment Your total investment is € 154,880 based on the activities highlighted in the table. In the event of additional events or additional learners, further costs will apply.

Additional sessions and learners

  • 240' in-person workshop: 1600
  • 180' live webinar: 1200
  • 120’ live webinar: 800
  • 120' Coaching/mentoring session: 800
  • Digital fee per learner per module: 77
  • All prices are in Euros

Terms & Conditions

Payment Terms

  • Thirty (30) Days Net
Instalments Four (4) equal instalments;
  • The first on 1 May 2024
  • The second on 1 July 2024
  • The third on 1 September 2024
  • The fourth on 1 December 2024
Cancellations Charges for cancellations (including postponement):
  • Over 30 days prior to a Live Session: No cancellation fee
  • 15-29 days prior to a Live Session: 50% cancellation fee
  • Less than 14 days prior to a Live Session: 100% cancellation fee
Offer Validity
  • The offer is valid for fifteen days (15)