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A streamlined laptop request and exception process

Feedback loops

Laptop options

  • Engaging employees to get involved and be part of the collaboration to receive their new laptop.
  • Offering opportunities and virtual spaces to learn and participate
  • Creating educational resources (FAQ, session recordings, reference docs)

Laptop options

Series of live events and written communications for people leaders (PL) and qualified employees including: • PL Laptop Upgrade kickoff - sessions • Virtual Laptop Showcase events • On-site upgrades – live, in-person upgrade support • Virtual upgrades – custom support • Laptop Upgrade Teams channel – all participants; live monitoring and engagement

A streamlined laptop request and exception process

A comprehensive approach to obtaining employee feedback to inform the improvement of the digital employee experience.

Feedback loops