CHWs reduce ED visits by 2.5 visits per patient per year. With a possible annual caseload of up to 80 patients, this means reducing wait time and opening space for 200 ED patients.

41% of patients demonstrate improved medication adherence

75% decrease in the first 30 days of intervention among high-risk COPD patients at Rowan Medical Center and Presbyterian Medical Center

33% decrease
in ED utilization

Examples of Novant Health's Community Health Worker KPIs