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Assignment 2 - Analysis & Scoping

Analysis and Scoping

Nichola Carr

Step 1

Step 2

Step 3

Step 4

The Who

The Why

The What

The How



The WHY of Learning

Ruby Lane College has built a strong reputation for its comprehensive educational programmes offered across 3 campuses, catering to students aged 16 and beyond. The educational portfolio extends to workplace qualifications, including apprenticeships. Despite a recent positive outcome in their latest Ofsted inspection, the college is currently grappling with several challenges. These include staff shortages, a shortage of competent staff, and a lack of time, resulting in challenges with staff retention, leading to a significant impact on the student experience overall. There is also a noted lack of confidence among existing staff in supporting their colleagues, despite possessing valuable experience.Addressing these challenges will be pivotal for Ruby Lane College to uphold its esteemed educational standards, reputation and the academic and developmental progress of its students.

The lack of confidence among existing staff in supporting their colleagues despite possessing valuable experience signifies a gap in the development of mentoring and support structures within the organisation.This highlights a potential need for training or guidance programmes to enhance the capabilities of existing staff in providing effective support to their peers. Addressing these learning gaps is crucial for creating an environment where staff members feel supported, confident, and capable, ultimately contributing to an enhanced student experience.

The Business Problem

The Learning Gap


The WHY of Learning

1. Recall and articulate a definition of mentoring.2. Distinguish between informal and formal mentoring structures, explaining their characteristics and applications.3. Break down and explain specific objectives that mentoring aims to achieve and evaluate the relevance and potential variations of these objectives in different mentoring scenarios.4. Examine ethical considerations within a mentoring context, identifying potential challenges and dilemmas.5. Construct a comprehensive development plan by integrating various elements and considering individualised goals.6. Assess the effectiveness of the development plan in addressing specific learning needs and professional aspirations.

Utilising the information gathered from the business problem and the learner personas, I have used the 'bottoms up' approach to develop key learning outcomes to create a programme of study.By aligning the learning outcomes with Bloom's Taxonomy, the emphasis is placed on the progression from lower to higher-order thinking skills. This approach encourages a more thorough and nuanced understanding of the concepts and practices associated with mentoring.

The Learning Outcomes

SMART Target





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The WHAT of Learning

Barriers to Mentoring

Mentoring Skills



Mode of Delivery

The HOW of Learning

The mode of delivery for the Mentoring programme is blended and asynchronous, delivered entirely online, enabling those working across campuses to participate and make progress when feasible. Other advantages of delivering in this mode include: Flexibility and convenience - this will reduce time out of the classroom, and accommodate other priorities and commitments. Work-life balance - staff can manage their study time around other responsibilities Accessibility of resources - digital resources in particular will be more readily availableSelf-paced learning - staff can plan thier learning around their teaching schedules, promoting individual learning needs and preferences. Staff can access tutorials during thier time on programme that will provide an opportunity to review, reflect and ensure that the planned higher-order thinking skills are successful and accomplished.


The HOW of Learning

A sample of Module 2 - Mentoring Skills

Topic 1 - Active Listening and Communcation

Topic 2 - Building Positive Relationships

Topic 3 - Goal Setting and Growth Building


The HOW of Learning

Mentoring Programme, Learning Flow

Introduction and Overview

Week 1Module 1

Week 2Module 1

Progress review

Week 3Module 2

Week 4Module 2

Week 5Module 3

Week 6Module 3

Week 6+ Course evaluation/reflection

Self appraisal


To improve

Drag your assessment of what has been learned to their position

Event 1

Event 2

Event 3

Event 4

Event 5

Event 6

Event 7

Event 8

Event 9

Event 10

Self-pacedInfographicsInteractive videosPollingWebinarsVirtual ClassroomAssessment and FeeedbackDiscussionForumReflections

Week 3, Module 2 & Progress review/Tutorial

Module 3 - Barriers to Mentoring

  1. Topic 1 - Understanding Barriers to Mentoring
  2. Topic 2 - Navigating and Mitigating Challenges
  3. Topic 3 - Building Effective Mentoring Relationships

Module 2 - Mentoring Skills

  1. Topic - Active Listening and Communication
  2. Topic 2 - Building Positive Relationships
  3. Topic 3 - Goal Setting and Growth Feedback

Module 1 - Mentoring

1. Topic 1 -Active Listening and Communication2. Topic 2 -Building Positive Relationships3. Topic 3 -Goal Setting and Growth Building

Developing effective mentoring skills involves mastering the art of active listening and clear communication. This topic explores the importance of listening attentively to mentees, asking insightful questions, and expressing ideas in a way that fosters understanding and collaboration.Format - Infographics, Interactive videos, quizzes, polls, forums, webinars.

Active Listening and Communication

Topic 1

Learning Flow

The course is structured into 3 modules and includes a course introduction, an optional midpoint progress review/tutorial, and course completion/reflection. Each module contains 3 topics and consists of the following formats of delivery;ContentActivitiesAssessment & FeedbackFacilitation techniques The programme is structured over 6 weeks and is estimated to take approximately 1 hour of flexible time per week for staff to engage with the content, assessments, activities, and facilitation. As a result, the entire course is anticipated to last 6 weeks [plus a course refelction/evalualtion], encompassing the completion of all 3 modules and their respective topics.

This Mentoring Programme delivers a thorough and strategic approach, equipping participants with a deep understanding of mentoring and its diverse applications in both professional and personal experiences. Using the data gathered from the business need and learner personas, and key learning objectives, I have built a programme that will enable staff to master skills in mentoring that will support staff development overall, resulting in an improved and enhanced student experience for those studying at Ruby Lane College.

Macro Overview of Training Offer


I have thoroughly enjoyed undertaking this assignment and appreciate the greatly improved knowledge and understanding I have acquired in designing and developing a training offer. The application of the 'bottoms up' approach and the incorporation of Blooms Taxonomy and SMART criteria were pivotal in enabling me to craft learning objectives and outcomes with precision.Overall, this process has boosted my confidence in developing a programme that is aligned with essential analysis and data, ensuring a high-level learning experience for all participants.

Goal Setting and Guiding Growth

Topic 3

A crucial aspect of mentoring skills is assisting mentees in setting and achieving their goals. This topic covers the process of collaboratively setting realistic and achievable objectives, providing guidance on overcoming challenges, and nurturing the mentee's personal and professional growth throughout the mentoring relationship.Format - Infographics, Interactive videos, quizzes, polls, forums, webinars.

Week 1, Module 1

  • Self-paced
  • Infographics
  • Interactive videos
  • Polling
  • Webinars
  • Virtual Classroom

Learner Personas

'Personas are useful for fostering empathy towards the users, sharing the same understanding of the user characteristics within the design team and among key stakeholders, communicating the design ideas to others, and making informed decisions in the process of design and development (Salminen et al., 2018)'Select the 2 learner personas on the homepage to find out more.

Learning Outcome 3Specific: Clearly articulate the specific objectives of mentoring and assess their relevance and variations in different scenarios.Measurable: Develop a comprehensive understanding by breaking down and explaining at least three specific objectives of mentoring and evaluating their relevance across diverse mentoring scenarios.Achievable: This target is realistic and attainable within the given time frame, allowing for in-depth exploration of specific objectives and their variations.Relevant: Aligns with the broader goal of enhancing understanding of mentoring, as it focuses on specific objectives and how they apply these in various mentoring contexts.Time-bound: To be achieved by [Specific date], providing a clear timeframe for completion and assessment.

SMART example

Self-pacedInfographicsInteractive videosPolling WebinarsVirtual Classroom

Week 5, Module 3

Self-pacedInfographicsInteractive videosPollingWebinarsVirtual Classroom

Week 5 - Module 3

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Self-pacedInfographicsInteractive videosPollingWebinarsVirtual Classroom

Week 4 - Module 2

Make the Most of Asynchronous, Synchronous, and Blended Online Learning - https://www.td.org/professional-partner-content/make-the-most-of-asynchronous-synchronous-and-blended-online-learningABCD Learning Objectives Model - https://www.mindtools.com/acqerdm/abcd-learning-objectives-modelCreating learning personas for collaborative learning in higher education: A Q methodology -approachhttps://www.sciencedirect.com/science/article/pii/S2666374023000250#:~:text=Personas%20are%20useful%20for%20fostering,et%20al.%2C%202018).Bloom’s Taxonomy and the Importance of Objectives: 3 Blessings of Bloom’s - https://educationalrenaissance.com/2020/09/05/blooms-taxonomy-and-the-importance-of-objectives-3-blessings-of-blooms/


Format - Week 0 - pre-course self-evaluation/assessment of starting points

Welcome videoInfographicInteractiveSurveysWebinarsPolls

Assessment FeeedbackDiscussionForumReflections

Week 6 - Completion

Building Positive Relationships

Topic 2

Mentoring is not just about imparting knowledge; it's about building positive and supportive relationships.This topic delves into strategies for establishing trust, understanding diverse perspectives, and creating a mentorship environment that encourages open communication and mutual respect.Format - Infographics, Interactive videos, quizzes, polls, forums, webinars.

Week 2, Module 1

  • Self-paced
  • Infographics
  • Interactive videos
  • PollingWebinars
  • Virtual Classroom