Want to make creations as awesome as this one?

Test your knowledge on the phases of the Double Diamond framework

Transcript

START

QUIZ ABOUT

COMPLEX PROBLEM SOLVING

What is the most important part of the Discover phase?

Conduct research

A

Rely on assumptions

B

Propose solutions

C

Deliver results

D

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GOODLUCK!

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WRONG!

Convergent thinking is applied in which phases?

Define and Discover

A

Develop and Define

B

Discover and Develop

C

Define and Deliver

D

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RIGHT!

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WRONG!

Priortising customer pain points is done in which phase?

Discover

A

Develop

B

Define

C

Deliver

D

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WRONG!

In which phase would you implement training and change management?

Define

A

Develop

B

Deliver

C

Discover

D

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WRONG!

What must be avoided in the Define phase?

Ambiguous Metrics

A

Clear pain points

B

Stakeholder alignment

C

Problem statements

D

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WRONG!

What must be avoided in the Develop phase?

Prototyping solutions

A

Ignoring feasability

B

Assessing technology

C

Feedback loops

D

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WRONG!

Mapping customer journeys will be done in which phase?

Develop

A

Discover

B

Deliver

C

Define

D

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WRONG!

What would be an effective success measure in the Define phase?

User satisfaction

A

Salary increase

B

Promotion

C

Bigger office

D

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WRONG!

What might happen if there is lack of decision maker input?

Poor solutions

A

Wrong answer

B

Wrong answer

C

Poor alignment

D

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WRONG!

What is an important part of the Deliver phase?

Finding solutions

A

Evaluations

B

Creating models

C

Pilot testing

D

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RIGHT!

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WRONG!

YOU WIN!

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WELL DONE!

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