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Transcript

Learning Path Week 2

Click in the + symbols to follow the guide for the activities of this week.

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MAIN TASKRECORD YOURSELVES IN AN AUDIO WHERE YOU RECREATE A DIALOGUE IN YOUR OFFICE ABOUT COMPLAINTS AND REGRETS.

Pre task 4 - Write down the sentences.Write down sentences with regrets with your information on the provided space.

Writing Task- Create an emailCreate an email about regrets and complaints.

Reading task- Read and record.Work in pairs.Practice reading conversations together.Record an audio with the conversations.

Microlearning Activities1-Match the expressions with the correct category.2-Complete sentences with the correct verb.

Post Task Complete the conversation Drag and drop the words to complete the sentences in the dialogue.

Pre task 2- Read and choose the correct answer.Read the conversation and answer the exercise. Mark true statements only.

SCHEMA ACTIVATIONExpress regret in a forum about something you did wrong on the first weeks of this quarter.

Pre task 3 - Read and choose the right answer.Read the dialogue and answer the given questions.

Pre task 5 - Handling Customer Complaints Listening.Listen to the video and mark true statements.

Pre task 1- What's the Complaint ListeningListen the complaints and write them down in a dictation.