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Transcript

CES - Navigating our two trial options

Speaking with a consumer - DO YOU HAVE AN slp?

Did your SLP specifically refer you to Lingraphica to start a trial that they will conduct?

Offer Consumer Trial - do they meet expectations/have interest in a consumer trial?

Do not submit. They will need to find their own in-person SLP to conduct their trial

Likely SLP trial (SLP confirmation)

Consumer Trial

yes

No - Consumer (at home) trial

Explain requirements of Consumer Trial. Are they on board?

yes

No

yes

No

yes

No

not sure

Offer SLP trial (SLP confirmation)

Consumer trial - we will collaborate with your SLP if/when possible, but we don't want to skip a beat, let's get your trial started through our At-Home Program.

Do they have their SLPs contact info?

yes

No

Look them up in HS.

SLP trial if: - SLP has submitted deals to SLP channel prior- Based on information gathered during the qualifying/exploratory phase, it sounds like they would like their SLP to conduct their trial.

Consumer trial if:- SLP has submitted deals to Consumer channel prior (and client qualifies for and is interested in at-home/collaboration)- SLP has a handful of closed/lost deals

Explain two trial options and see which would fit their needs best. If SLP channel (SLP confirmation) set expectation for needing SLP contact info within 1-2 days after submitting benefits check.

CES - Navigating our two trial options

Speaking with an SLP - have they conducted a trial before?

Previous deals submitted to the SLP channel?

SLP channel - unless they provide info that indicates they may benefit from exploring our Consumer trial option (tettra), or, SLP has a handful of closed/lost deals (vet for client appropriateness for consumer first though, if you are leaning in that direction)

yes

no

Explain typical SLP channel trial, unless they provide info that indicates they may benefit from exploring our Consumer trial option (tettra)

Yes

no - previous deals submitted to consumer channel

Consumer channel