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change design principles

Scenario-based questions on our Change Design Principles

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trust & transparency

SCENARIO: Imagine your role sits within the People & Culture function at Keywords. You are informed about the HRIS Programme and how it is set to transform the way P&C processes are managed within Keywords, streamlining various HR activities and enhancing overall efficiency.

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Trust & Transparency

What is the most effective way to communicate the programme's anticipated changes to the workforce, whilst ensuring a transparent engagement approach?

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Targeted engagement

SCENARIO: You've found out that your teams' roles within the People & Culture function will change as a result of the programme. Your team spans multiple countries across Keywords. The transformation will also impact various stakeholder groups spanning employees, managers, and executives.

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Targeted engagement

You need to ensure you are engaging with your team by sharing updates with them about the programme and communicating anticipated changes.

clear and simple

SCENARIO: You are an employee that sits within the Create service line at Keywords. Your P&C team want to ensure that they are clear to all employees on what changes are happening and how it will impact each of them.

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clear and simple

As an employee, it is important that you are informed about the changes as a result of the programme.

make an impact

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SCENARIO: Workday has now been live for a few weeks and the programme team want to share the successes to date with the organisation.

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MAKE an impact

What is the best way to communicate the impacts and success measures of the programme?

empower studios

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SCENARIO: It has been a few months now into the implementation of the programme. As the People & Culture HR Director for your region, you want to confidently communicate what is happening next in Phase 2 to the Studios and service lines in your region.

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Empower studios

What would be the most effective strategy to inform the business about what is upcoming and provide an opportunity for feedback on Phase 1?

Thank you for your participation. We hope you found value in exploring the importance of managing change, and how collaboration, adaptability, and a shared vision can help us move forward with change.