Flow mind map

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Teaching schedule

Practical training

Theoretical training

Tasks of a BTS MCO graduate

What's the right profile for an STS MCO?

Joining this BTS must be a deliberate choice

Curriculum and classes

Why choose us?

ADVANCED TECHNICIAN'S CERTIFICATE -OPERATIONAL COMMERCIAL MANAGEMENT

PresentaTION

Cultura general y expresión 2h 2hModern language 1 3h 3h Economic, legal and managerial culture 4h 4h Development of customer relations and sales advice 6h 5hMarketing and sales promotion 5h 6h Operational management 4h 4h Sales team management 2h 2h Total 28 h 28h 28h (including 15h whole (including 15h whole class + 13h class + 13htutorials) tutorials) Modern language 2 2h 2h

To consolidate your fundamental knowledge General subjects General Culture and Expression Modern language 1, English Economic, legal and managerial culture Modern language 2, Spanish (optional) Vocational subjects Developing customer relations and sales advice Marketing and sales promotion Operational management Sales team management

The aim of the BTS MCO is to take operational responsibility for all or part of a sales unit, thanks to :

• business skills linked to customer relation management, integrating omnichannel, sales drive, boosting offer and digitalizing commercial activities;

• managerial skills linked to operational management of the unit and management of the sales team.

You have the qualities required to... and you want to...

• lead a sales team
• manage a sales unit on a day-to-day basis
• quickly take on responsibilities
• If you have a Baccalauréat Général (A-Levels in the UK ; High School Diploma in the US), or a Baccalauréat Tertiare (BTEC National Diploma) you can apply for the STS MCO (BTEC Higher National Diploma or Higher National Certificate).
• Admission is determined on the basis of a selection process.

What is a sales unit?

• A sales unit is a physical and/or virtual place where a potential customer can have access to a range of products or services. A business unit can be :

• a distribution company in food or specialized sectors a business unit of a production company

• an e-commerce company

• a service provider a profit-making association whose purpose is to distribute products and/or services.

As a graduate in this BTS / HND, you will be responsible for :

• handling all aspects of customer relations

• animating and dynamizing the offer

• forecasting sales unit management

• managing the sales team

To complement and develop your professional skills. there will be internships in one (or two) company(ies), which will be periods of total immersion lasting 14 to 16 weeks over the 2 years.

• BTS MCO results above academic averages

• Friendly, personalized support from our teaching staff to help you succeed, whatever your previous course of study.

• Spanish as optional LV2 / second foreign language.

• Personalized support services including: registration on a Projet Voltaire spelling remediation site (certification recognized by companies). Find out more about the Voltaire project;

• preparation for the general culture test in the Passerelle and Tremplin competitive entrance exams.

• Over 75% of our students go on to further study.

Here are the required documents:

• registration form ;
• report cards of 1ère and Terminale (years 12 and 13 in the UK/ 11th and 12th Grades in the US)
• ORIGINAL transcript of Baccalauréat marks / grades plus a photocopy to be kept by the school;
• school infirmary form ;
• certificate of participation in the Defense and Citizenship Day (JDC);
• student charter for BTS;
• photocopy of proof of address (less than three months old);
• school-leaving certificate from previous school (EXEAT);
• three passport photos;
• photocopy of proof of identity (valid ID card or passport);
• optional: a 10-euro cheque for Maison des Lycéens membership.