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Transcript

INVADERS

INVADERS

QUIZ

PRESS START

Critical Illness

OF 5

LEVEL 1

1

This review can sometimes take 30-45 days to complete.

This review can up to 6 months

2

X

Once we received the list of treatment providers from the last 10 years.

OF 5

LEVEL 1

1

THEN we send a questionnaire or request for records to the physician to confirm the answers to the medical questions on the application for coverage.

THEN we send the approval letter to the customer, ensuring that we document the next steps needed.

2

X

Definitions of Disability for STD

OF 5

LEVEL 3

1

Total = EE must be totally disabled for entire duration of claim.

An individual that was hurt due to an accident or incident.

2

X

What is the definition of NRG?

OF 5

LEVEL 4

1

Normal Recovery Guidelines

Not Returning in Good standing

Never to Replay this GAME!!

2

3

X

Define EOB?

OF 5

LEVEL 5

1

End of Business

Explanation of Benefits

Educational Offer per Business needs.

2

3

X

File a Claim

OF 5

LEVEL 4

1

A customer should always be encouraged to file a claim so that a trained claim specialist can review for benefits.

WRONG ANSWER

3

X

CONGRATULATIONS!

GODZILLA DID NOT COME IN

© 20XX GENIALLY GAMES

999999

NEW HIGH SCORE

CONTINUE

GAME OVER

YES

NO