MS Teams
David Aguilar
Created on August 16, 2023
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Transcript
SD INDEX
what is teams
TEAMS Desktop app missing
Office 365 Teams
TEAMS Handling
Request new team for TEAMS
TEAMS troubleshooting
Teams Bundle
SD INDEX
what is teams
Teams is a chat-based collaboration tool that provides global, remote, and dispersed teams with the ability to work together and share information via a common space.You can utilize cool features like document collaboration, one-on-one chat, team chat, and more.
Teams login
Office 365 Teams
TEAMS Desktop app Missing
Office 365 Teams
If the desktop app is not installed on your computer, you can download it for free from the official Office365 website
Teams Installation
SD INDEX
TEAMS Handling
Office 365 Teams
SD INDEX
Request new team for TEAMS
Office 365 Teams
If you want to create your own team for TEAMS, you have to make a SSP7 requestGo to New Request>User and Group Management>Office 365>Office 365 Teams Request
SSP7 Request
SD INDEX
TEAMS troubleshooting
Behavior: When launching Microsoft Teams client app, the loading page appears but nothing happens after that The following error message appears: “Doh! Something went wrong…” Cause: Usually caused by broken configuration files or bad installation
Office 365 Teams
Teams app does not start
SD INDEX
Teams Bundle
Office 365 Teams
Teams4Externals
Validity of a Team
Dial in Number for Teams meetings
Teams login for External account (Teams4Exernals)
MFA for Teams4Externals
- Close Teams from Task Manager.
- Uninstall Teams from control Panel
- Open Windows Explorer and go to: C:\Users\userID\AppData\Roaming
- Under C:\Users\userID\AppData\Roaming delete the folders ‘Teams’ and ‘Microsoft Teams’
- Under C:\Users\userID\AppData\Roaming\Microsoft delete the folder ‘Teams’
- Go to C:\Users\uif60774\AppData\Local\Microsoft
- Under C:\Users\uif60774\AppData\Local\Microsoft delete the dolder for Teams
- Go to https:www.office.com and download Teams.
- Install Teams
TEAMS troubleshooting
Solution
SharePoint - Extend lifecycle - To extend the lifecycle of a Team/SharePoint, please follow the steps below: 1 - Click on the general channel on the Team that you've received the message; 2 - Click in the three dots beside the "Meet" button; 3 - Click on "Open in SharePoint"; 3.1 - If this option isn't available, click on the files tab then click in the "Open in SharePoint"; 4 - Click in "Home"; 5 - In the "Home" of the SharePoint, click in the cockpit, which is located in the upper right corner. 6 - Click on "Lifecycle"; 7 - Then click on "Extend"
Validity of a Team
Use this Link to force Teams login for External account (Teams4Exernals)
Teams login for External account (Teams4Exernals)
https://teams.microsoft.com/l/team/19%3a37cdd5537560444592f8b0ab5391e556%40thread.tacv2/conversations?groupId=ceaa1512-e875-434b-9a7e-361235256695&tenantId=8d4b558f-7b2e-40ba-ad1f-e04d79e6265a
Teams Account for externals needs to be requested via the BPA tool to coordinate with supervisorHere is a link with instructions https://continental.sharepoint.com/sites/00_COM_O365_External_Access/SitePages/requestguestacc.aspx Also remember that External users must use a different mail than the Continental provided, please use either a personal email or external company´s email for TeamsFirst Login for Teams4External must be on the web and using Chrome Incognito mode.Then login on the app using the email used on the request
Teams4Externals
Advised to user to submit request here. https://iam.conti.de:8543/IDMProv/requestForm.do?uid=cn%3Dwf813%2Ccn%3Drequestdefs%2Ccn%3Dappconfig%2Ccn%3Duserapplication%2Ccn%3Ddriverset0%2Co%3Dsystem&aqua=true&idmdash=true&recipient=&jsa=%257B%2522submit%2522%253A%2522submitThenOpener%25283000%2529%2522%252C%2522cancel%2522%253A%2522window.close%2528%2529%2522%257D User Service GI O365 Audio and Web and Video Conferencing
Dial in Number for Teams meetings
External users need MFA for Continental AG (Teams4Externals)In case you receive a call requesting to reset MFA for Teams do the following:
- Logon with ADMIN credentials to portal.azure.com in Incognito mode for Edge
- Select “Azure Active Directory”
- Select users
- Search the email account (NOT CONTINENTAL EMAIL) that was register for Teams in BPA request:
- e.g. daguilar@valeo-IT.com
- Click on Authentication Methods
- Click Require re-register MFA
MFA for Teams for Externals
Teams login
With Teams you can: Pull together a team. Use chat instead of email. Securely edit files at the same time. See likes, @mentions, and replies with just a single tap. Customize it by adding notes, web sites, and apps. Sign in using: UIAxxx@contiwan.com