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UK - SE Pilot - Introducing Sales Copilot
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Created on July 27, 2023
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Transcript
Microsoft SALES COPILOT
Introducing
Start
Your daily assistant that helps you gain time, improve your data quality and increase your productivity
You face an issue and need help ?
JΓ©rome
CloΓ©
Mehdi
Michelle
Thomas
Who are we?
You face an issue and need help ?
Introduction
Welcome to this innovative pilot project integrating Artificial Intelligence that will help you save time !
Transformative. You have the opportunity to be the pioneers on the exploration of this technology and to test in real conditions its great promise. Compliant. Data security has been thoroughly tested and validated. Artificial intelligence is encapsulated within familiar and robust tools, ensuring that you can safely use it. Participative. Your feedback is important and will help us improve the solution and decide to deploy it to everyone.
You face an issue and need help ?
What's next ?
Click on a step to discover how Sales Copilot can help you improve your work
Let's practice !
Discover the Use Cases
What is Sales Copilot ?
What we want to improve
My Training Path
Simplify & clarify the sales processes
50% find the selling experience non intuitive
Reduce admin time
55%of your time spent on non-selling activities
OUR SOLUTION
Today, Salespeople spend valuable time on reporting, information retrieval, and administrative tasks instead of focusing on their core responsibilities : client meetings and appointments preparation.
We want to improve...
Watch
bFO
Sales Copilot
Outlook & Teams
- Help sellers connect with customers
- Deliver real-time insights
- Help with content creation
It Automatically captures data from Office applications into bFO, leveraging AI to :
What is SALES COPILOT
Microsoft Sales Copilot is a technology powered by Generative Artificial Intelligence and integrated with Outlook, Teams and bFO.
27 in the UK
Is Sales Copilot useful ? Do you see the value in your daily work ?
Which use cases are the most relevant for your activity ?
We need your feedback ...
What do you think about the user experience ? (language, fluidity, simplicity...)
π
π
ππ½ββοΈ
4 SPOCs
2 months
π€
4 countries
115 users
...in order to decide together whether we scale up Sales Copilot to all Schneider's sales force or not
A pilot phase to start !
You face an issue and need help ?
How to create/update a contact in bFO via an email received inOutlook
Sales Copilot Assistant during and after Microsoft Teams meetings
How to share a contact, opportunity or account record in a Microsoft Teams conversation
How to quickly respond to an email with an assisted reply
Let's show the value of Sales Copilot with Sandeep, Maria, Ruben and Kim
Selected for the pilot phase
USE CASES
ask MY COPILOT
AlexSales representative at SE London
I have just received an email from my customer. I need to write an elaborated answer with a meeting proposal.
How to quickly respond to an email with an assisted reply
ask MY COPILOT
MariaSales representative at SE Birmingham
There's a lot of information ! I have to go to bFO to update my contact and add the new one to the database !
How to create/update in bFO a contact from an email received in Outlook
SeanSales representative at SE Liverpool
ask MY COPILOT
How to share a contact, opportunity or account in a Microsoft Teams conversation
I am talking with a colleague about a contact, I wonder how I could directly share their information to him
ask MY COPILOT
KimSales representative at SE Cambridge
I hope I will be able to lead the meeting and have all the relevant information, take notes and create the follow-up plan after
Sales Copilot Assistant during and after Microsoft Teams meetings
How to launch Sales Copilot on a meeting
On Teams
- Easily share a customer's details to my colleague on a Microsoft Teams Channel conversation with only one click
Guys, Sales Copilot istruly a life changer !
- Improve my customer relationship by the enhanced quality of formulations used in the email generated by AI
- Have more professional reactivity, effortless
- Save Time
- Be more at ease at themeeting
- Take notes of all the important information discussed
- Do the sentiment analysis of the meeting
- Create the follow-up plan
- Update and create contacts in bFO without leaving Outlook
- Have a clean database in bFO effortless
Let's check what Sales Copilot helped us to do
- Open any email in your inbox.
- On the top toolbar, click on the "Sales Copilot" add-in
On Outlook
Let's set up
Let's set up
- Sign in into on the Sales Copilot add-in in Outlook
bFO
On Outlook
Let's set up
On Outlook
Exercice 2
Let's practice
Draft an email reply using Sales Copilot. Describe in the prompt all what you want your email to include. And make some changes on the draft edit.
Open the e-mail Quotation DR4 - Opportunity 8457 sent by mehdi.bekhtaoui@twelve-consulting.com or michelle.duquerois@twelve-consulting.com and check the summary made by Sales Copilot.
Exercice 1
You face an issue and need help ?
On Outlook
Exercice 3
Create a new contact with the sender of the previous e-mail (Michelle Duquerois or Mehdi Bekhtaoui) but do not click on save at the end.
Let's practice
You face an issue and need help ?
On Outlook
On Teams
Let's set up
You face an issue and need help ?
Exercice 4
On Teams, share a contact or an account or an opportunity using Sales Copilot with JerΓ΄me TALBOT or CloΓ© Marion Marche
Let's practice!
On Teams
You face an issue and need help ?
What's next?
Short surveys
We will send you quick surveys (4 min max) to gather your feedback and estimate the time you save.
ποΈ
Your feedback is extremely important to us! We rely on you and value your input!
SPOCs Meetings
Teams Group
The SPOCs will participate exchange meetings. they will share the feedback they have collected from you in the field
You will be able to chat and exchange information on a dedicated Teams channel.
ππ½ββοΈ
We will collect your feedback through various methods :
- Email thread & relevance of the email replies
- Contact update & creation on bFO
- Teams information sharing from bFO
- Teams transcript and live tips
We need you to test the effectiveness of Sales Copilot for the following cases
You have 2 months to test π
Let's start !
- Onboarding
- Training
- Test phase
- Short survey
- KPI analysis
- Collect feedback
- Short survey
- Final pilot restitution
- Rollout decision
Pilot Roadmap
&
Answers
Questions
https://forms.office.com/e/s3kEcVSKZV
Scan me!
We value your opinion !
feedback feedback feedback feedback feedback feedback feedback feedback feedback feedback feedback feedback feedback feedback
Let's show you how it works
π¬π§
Jerome.talbot@se.comCloe.marche@se.com
Or to our team
You can reach out to your country's SPOC
Shaun Fisher shaun.fisher-gbfin@se.com
π¬π§
Jerome.talbot@se.comCloe.marche@se.com
Or to our team
You can reach out to your country's SPOC
Shaun Fisher shaun.fisher-gbfin@se.com
π¬π§
Jerome.talbot@se.comCloe.marche@se.com
Or to our team
You can reach out to your country's SPOC
Shaun Fisher shaun.fisher-gbfin@se.com
π¬π§
Jerome.talbot@se.comCloe.marche@se.com
Or to our team
You can reach out to your country's SPOC
Shaun Fisher shaun.fisher-gbfin@se.com
Let's show you how it works
π¬π§
Jerome.talbot@se.comCloe.marche@se.com
Or to our team
You can reach out to your country's SPOC
Shaun Fisher shaun.fisher-gbfin@se.com
π¬π§
Jerome.talbot@se.comCloe.marche@se.com
Or to our team
You can reach out to your country's SPOC
Shaun Fisher shaun.fisher-gbfin@se.com
π¬π§
Jerome.talbot@se.comCloe.marche@se.com
Or to our team
You can reach out to your country's SPOC
Shaun Fisher shaun.fisher-gbfin@se.com
π¬π§
Jerome.talbot@se.comCloe.marche@se.com
Or to our team
You can reach out to your country's SPOC
Shaun Fisher shaun.fisher-gbfin@se.com