Conflict Map Template

Action

Stability

Challenge

Collaboration

Results

Enthusiasm

Accuracy

Support

Addresses issues head on

Speaks up about problems

Expresses feelings

Shows empathy

Sticks up for own rights

Focusses on logic & objectivity

Encourages a calm demeanour

Listens to other perspectives

Says things (s)he will regret

Looks to even the score

Overpowers & gets aggressive

Becomes overly dramatic

Gossips

Overpowerswith logic and facts

Digs heels even further

Becomes passive aggressive

Retreats from the conflict

Avoids emotional situations

Caves-in to avoid tensions

Doesn't speak up about own needs

Glosses over problems

Dwells on wounded relationships

Healthy behaviours during conflict

Unhealthy behaviours during conflict

Conflict Team Map