DLI Learning Persona - Final
Angelina Durston
Created on July 19, 2023
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Transcript
Short bio
"Adam is a solid team player, wanting to advance his career in Mechanical Engineering "
Learner Persona
Adam Maloney
technology
Goals & Aspirations
Front Line Worker
Short Bio Who is it? Age44JobFront Line Worker - Mechanical EngineerLocationPlymouthTime with Babcock10
Short bio
"Lucy is mid career, she is ambitious and wants to achieve successful international career"
Learner Persona
Lucy Skelton
technology
Goals & Aspirations
Head Office (Mid Level Support)
Short Bio Who is it? Age28JobHead Office - Support AdministratorLocationBristolTime with Babcock18mths
Short bio
"Lorem ipsum dolor sit amet consectetur adipiscing elit himenaeos urna nec hendrerit maecenas auctor"
Learner Persona
Ronan Evans
technology
Goals & Aspirations
Early CareersApprentice
Short Bio Who is it? Age19JobApprentice EngineerLocationRosythTime with Babcock12 months
- No company laptop or access to a company PC
- No company mobile
- Will have to use personal mobile or laptop outside of working hours or during personal study time (cannot use on shop floor)Consectetur adipiscing elit.
- Very tech savvy
- High exectations of what digital learning should look and feel like (due external tech they use) playstations etc.
Technology Considerations
Digital Learning Preferences
- Gamification
- Quizes
- eText books
- Youtube - in the moment learning (for work)
- Would love VR and AI if available
- Limited access to a shared laptop
- No access to mobile phone during working hours
- main web browser is Microsoft explorer
- Has access to a laptop at home
- Has access to a personal iPhone outside of working hours
Technology Considerations
Digital Learning Preferences
- Simple easy to access and use eLearning
- Social media type learning (YouTube) short but gives a visual of what to do
- Online accessible videos
- To succesfully pass apprenticeship
- To feel like they have a voice at work
- Tp make a difference to the team and peers
- To be regarded as technically competent
- To make their family proud
Main Goals & Drivers
Perception of Digital Learning
- Positive perception - Likes digital learning (tech enabled outside of work)
- Handy and accessible - has used digital learning over lockdown to complete GCSEs
Barriers to Learning
- No work laptop\mobile or desk
- Fixed location (no mode of transport to other tech enabled sites)
- Lack of time for additional learning (attends college for apprenticeship)
Main Goals & Drivers
- To develop a successful career
- To work internationally in Europe or America
- To be an inspirational role model for other women
- To pay off her student loan and to travel before settling down at 30
Perception of Digital Learning
- Could be useful to advance career
- Handy technology\development tools at the touch of a button
- Useful for on the job learning (micro learning)
Barriers to Learning
- Lack of time\busy schedule
- Lack of importance - not aligned to Lucy's longer term career plans
- Access to work and personal laptop
- Using iPhone with Safari Browser
- Microsoft explorer is the main browser
Technology Considerations
Digital Learning Preferences
- eBooks
- Webinars
- Podcasts
- Microlearning
- On demand - self paced digital learning
- Stability is a driver for Adam.
- Adam enjoys his job and would like to continue to grow in his role without line manager responsibility.
- Reward and recognition & autonomy is a big driver too.
Adam is a learner who prefers leaning through practical experiences and physical activities. He learns best when he can actively engage with on the job learning.
Main Goals & Drivers
Perception of Digital Learning
- Poor perception of eLearning due poor mandatory training
- Prefers face to face classroom learning - doesn't view eLearning as a credible way to learn
Barriers to Learning
- Working on the shop floor (deskless working)
- Access to a company laptop
- Shift working unable to access non traditional class room learning
- Lack of time productivity KPI's - restricts Adam's motivation to engage in learning