Reporting Concerns
Kirsten Riede
Created on July 13, 2023
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Transcript
Reporting Concerns
Signet Compliance Week 2023
Success factors
Obstacles
1
Team member or Management reports a concern
Key resources
2
3
4
5
Investigation process begins
Acknowledged and sent to appropriate party
Findings documented and shared
Follow up and action
Did you know there are several different people and channels to report your concern to? We encourage team members to BE BRAVE and speak up: "If you see something, say something!"
- Management
- HR / Employee Relations
- Legal
- Ethics & Compliance
- TIPS
Based on the allegations and the company's Levels Coding, the complaint is forwarded to the most appropriate department for handling:
- Management / HR
- Employee Relations / Regional Loss Prevention Managers
- Internal Investigations team
A confidential investigation process begins and usually involves interviewing:
- the complainant / concern raiser
- potential witnesses
- the subject / person identified as allegedly committing wrongdoing
At the completion of the investigation, a final report is produced and concludes whether the allegations were substantiated or not
Participants are notified that the investigation is concluded and any remedial action, if necessary, is taken based on the findings
Not reporting an issue
Open and honest cooperation from team members
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Bringing peace of mind
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Reporting anonymously
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Signet's Code of Conduct and Team Member Handbook
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Partnership with HR and management
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Finding out the truth
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Signet's Employee Assistance Program
Signet's Open Door Communication and TIPS policy
Improve company culture
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Signet's Level Coding System to appropriately route complaints
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- Visit the Analytics settings;
- Activate user tracking;
- Let the communication flow!
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Quick but thorough resolution
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Not participating
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- Visit the Analytics settings;
- Activate user tracking;
- Let the communication flow!
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Got an idea?
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Not following the chain of command
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