English for Logistics

Logistic and transport operations

Demonstratives

Verbo To BE

Pronouns

Auxiliary Verbs

English Articles

El alfabeto inglés tiene solo 26 letras, pero 44 sonidos diferentes.

English

6 things about

Greetings!

Los verbos ordinarios tienen sus propios significados y no tienen otro propósito que expresar sus significados previstos.

VERBOS ORDINARIOS

Expresan modalidad, es decir, todo lo que va desde la capacidad, obligación, habilidad, permiso, sugerencias, recomendaciones

VERBOS MODALES

Se usan para ayudar a otros verbos normales para añadir significado funcional a otros verbos.

VERBOS AUXILIARES

English Verbs

can, could, may, might, will, shall, should, must, would

VERBOS MODALES

To Be To Do To Have

VERBOS AUXILIARES

leavewant got drive work travel arrive

VERBOS ORDINARIOS

English Verbs

GOING

GOES

GONE

WENT

GO

English Verbs

Spanish Verbs

SENTENCE WORD ORDER

am are is is is are are are

• I
• You
• He
• She
• It
• We
• You
• They

open open opens opens opens open open open

• I
• You
• He
• She
• It
• We
• You
• They

go go goesgoesgoesgo go go

• I
• You
• He
• She
• It
• We
• You
• They

English Verbs

1. a message/ The courier/ from the warehouse/ takes.
2. sends/ goods by train/ The supplier.
3. to the meeting/ The warehouse manager/at 10.30 am/ comes.
4. in the office/ We/ the purchase order/ have.
5. in the storage/ is/ tomorrow morning/ The inventory.
6. in the warehouse/ Our company/ moderm computer systems/ has.

SENTENCE WORD ORDER

We don't have the purchase order in the office

We have the purchase order in the office

Verbo Auxiliar Do + not don't

Negative Sentences

Los verbos ordinarios tienen sus propios significados y no tienen otro propósito que expresar sus significados previstos.

VERBOS ORDINARIOS

3ª persona del singular

Verbo Auxiliar Does + not don't

The supplier doesn't send goods by train

The supplier sends goods by train

Negative Sentences with He/She/it

Los verbos ordinarios tienen sus propios significados y no tienen otro propósito que expresar sus significados previstos.

VERBOS ORDINARIOS

could not

cannot

is not

are not

may not

am not

Verbo Auxiliar + not

can, could, may, might, will, shall, should, must, would.

To Be To Do To Have

Negative Sentences

Se usan para ayudar a otros verbos normales para añadir significado funcional a otros verbos.

VERBOS AUXILIARES

1. We offer a wide range of products
2. They provide 24-hours delivery service.
3. He works in the warehouse.
4. The client receives the deliveries in his office.
5. I recommend the tracking of deliveries from the beginning.
6. My client has specific requirements.
7. We grant a discount of 10% on our list prices.
8. The documents include full details.

Let's practice!

1. We don't offer a wide range of products
2. They don't provide 24-hours delivery service.
3. He doesn't work in the warehouse.
4. The client doesn't receive the deliveries in his office.
5. I don't recommend the tracking of deliveries from the beginning.
6. My client doesn't have specific requirements.
7. We don't grant a discount of 10% on our list prices.
8. The documents don't include full details.

Let's practice!

Traduce estas oraciones y conviertelas en oraciones negativas

1. My company provides an excellent delivery service. 2. We transport chemical products to other countries.3. The warehouse manager maintains vehicles and machinery.4. This vendor supplies car parts to foreign companies.5. A freight forwarder usually arranges documentation for companies

1. Listen and repeat. Translate into Spanish

WordReference/Linguee

• Maintenance
• Distribution
• Container
• Inventory management
• Warehousing or Storage
• Freight forwarding
• Stock control

• Purchasing
• Purchase and sales agreement
• Purchase order
• Bulk purchase
• Purchasing department
• Purchasing price
• Transportation or transport

Supply Chain Management

• Maintenance - Mantenimiento
• Distribution - Distribución
• Container - Contenedor
• Inventory managment - Gestión de inventario
• Warehousing or Storage - Almacenamiento
• Freight forwarding - Transporte de mercancías
• Stock control - Control de Stock

• Purchasing - Compra
• Purchase and sales agreement

• Purchase order - Orden de compra
• Bulk purchase - Compra al por mayor
• Purchasing department - Departamento de compras
• Purchasing price - Precio de compra
• Transportation or transport - Transporte

Supply Chain Management

2. Read again the different areas involved on the logistics process and write down the corresponding verbs

2. Read again the different areas involved on the logistics process and write down the corresponding verbs

• Airplane / plane / aircraft
• Cargo plane

BY PIPELINE

• Feeder Vessel
• Mother Vessel

• Trailer
• Truck / Lorry
• Van
• Delivery van
• Food transport truck

• River Barge

BY AIR:

BY ROAD:

BY RIVER:

BY SEA:

BY SEA:

• Train
• Wagon
• Tank wagon/ tank
• Hopper
• Freight car

BY RAIL:

MEANS OF TRANSPORT

Persona que viaja diariamente de su casa al trabajo

a commuter

• I live in Palencia but I commute to Valladolid every day
• Ann commutes to the office by bike.

Viajar diariamente al trabajo

To Commute

a curiosity

COMPARATIVOS

• Good
• Bad
• Far

• Serious
• Careful
• Expensive
• Difficult
• Interesting

• Easy
• Heavy
• Lucky
• Happy

• Cheap
• Fast
• Large
• Thin

No cumplen las normas anteriores y tienen su propia forma

IRREGULARS

Tienen 2 sílabas, que no acaban en -y, o más

Tienen 1 sílaba. Si tienen 2 sílabas y acaban en -y también se consideran cortos

LONG

SHORT

ADJECTIVES

• Good - Better
• Bad - Worse
• Far - Further

• More Serious
• More Careful
• More Expensive
• More Difficult
• More Interesting

• Easier
• Heavier
• Luckier
• Happier

• Cheaper
• Faster
• Larger
• Thinner

IRREGULARS

Ponemos el adjetivo en grado comparativo MORE antes del adjetivo

Para hacer el adjetivo en comparativo de superioridad añadimos -ER

LONG

SHORT

ADJECTIVES

as

adjetivo

• as Expensive as
• as Difficult as
• as Interesting as

• as Good as
• as Bad as
• as Far as

• as Easy as
• as Heavy as

• as Cheap as
• as Fast as

as

Comparativo de Igualdad

• Proveedor
• Transitario
• Responsable de almacén
• Transportista vía aérea
• Mensajero
• Consignatario
• Agente marítimo
• Transportista por carretera

• Supplier
• Freight forwarder
• Warehouse manager
• Carrier
• Courier
• Consignee
• Shipping agent
• Haulier

Vocabulary

Customers and Suppliers

Greetings!

• A: Good morning! You must be Olivier.
• B: Yes! Good morning. I´m sorry, and your name is...?
• A: My name´s Kashia. Very nice to meet you. Welcome to Valladolid.
• B: Thank you!
• A: How are you today?

• B: Very well, thank you. And your self?
• A: I´m good, thanks for asking

• A: Hello!
• B: Hello! Are you Olivier?
• A: Yes! That´s right. What´s your name?
• B: Kashia. Nice to meet you!
• A: And you!
• B: How are you?
• A: Fine thanks. And you?
• B: I´m good, thanks

• A: Hi!
• B: Hey! Olivier?
• A: Yea! Your name?
• B: Kashia. Good to meet you!
• A: You too!
• B: How you doing?
• A: Yea, not bad. You?
• B: Pretty good.

Greetings!

• A: Good morning! You must be Olivier.
• B: Yes! Good morning. I´m sorry, and your name is...?
• A: My name´s Kashia. Very nice to meet you. Welcome to Valladolid.
• B: Thank you!
• A: How are you today?

• B: Very well, thank you. And your self?
• A: I´m good, thanks for asking

Greetings!

• A: Hello!
• B: Hello! Are you Olivier?
• A: Yes! That´s right. What´s your name?
• B: Kashia. Nice to meet you!
• A: And you!
• B: How are you?
• A: Fine thanks. And you?
• B: I´m good, thanks

Greetings!

• A: Hi!
• B: Hey! Olivier?
• A: Yea! Your name?
• B: Kashia. Good to meet you!
• A: You too!
• B: How you doing?
• A: Yea, not bad. You?
• B: Pretty good.

Greetings!

Can Could May Might Will Would Must Shall Should

No tienen infinitivo No tienen gerundio No tienen participio

Los modal verbs son verbos auxiliares. Esto quiere decir que no se conjugan con las personas gramaticales, por lo que:

MODAL VERBS

Son cuatro las principales características de los modal verbs: No se conjugan. Modifican a otros verbos, por lo que después de un modal verb siempre hay un verbo en su forma infinitiva (sin el to). Expresan certidumbre, habilidad, necesidad, disposición y obligación. La forma negativa o interrogativa de un modal verb no necesita de un auxiliar

MODAL VERBS

• Thank you!
• Thank you very much!
• Thank you! It´s very kind of you.
• I would appreciate it! Thank you!

• How may I help you?
• What can I do to help you?
• Can I help you find something?
• May I help you with anything?
• Would you like some help?
• Do you need some help?

Offering help!

Making a call/ Saying who’s calling: Hello, this is (name) from (company). Could I speak to … please? I’d like to speak to … I’m a colleague of …. He/she said I should call you about …

Phone calling

Answering the phone: Hello, (company name) + (your full name) followed by speaking and how can/may I help you?

Asking who’s calling: - May I ask who’s calling?- May I have your name, please?- I’m afraid I didn’t quite catch your name at the start, would you mind repeating it?

Phone calling

Giving a reason for the call: - I’m calling in connection with …- I’m calling with regard to …- I’m calling to inform you about/discuss/arrange …

Saying that the other person isn’t available: - I’m sorry, but he’s not available at the moment.- I’m afraid she’s on another call.Taking a message: - Would you like to leave a message?- I’ll ask her to call you back as soon as I see her. - If you’d like to leave a message, I’ll make sure she gets it.

Phone calling

Connecting the caller: - Just a moment please, I'll connect you now.- Just a moment please, I’ll put you through now.

Dialogue

— Rita: Good afternoon. You´ve reached the logistics department. How can I help you? — Richard: Good afternoon. Yes, Can I speak to Rebecca Wilson, please? — Rita: Who´s calling please? — Richard: It’s Richard Davidson here. — Rita: Sorry, Can you spell your surname? — Richard: Yes, of course, D-A-V-I-D-S-O-N — Rita: Thank you. Please hold on and I´ll put you through. — Richard: Thank you.

MODAL VERBS

MODAL VERBS

— Rita: Hello, logistics. Can I help you?— Anthony: Could I speak to Jason Johnsons, please?— Rita: Certainly. Who shall I say is calling?— Anthony: My name’s Anthony Perkins.— Rita: Just a second- I’ll see if he’s in. Hello, Jason, I´ve got Anthony Perkins on the phone for you... ok, I’ll put him through. Hang on a moment, Anthony; I’m just putting you through.

Dialogue

MODAL VERBS

MODAL VERBS

Specific logistics and transport operations

5. Labels

4. Packing

2. Break-bulk-Consolidation

1. Receiving area

Warehousing, loading and unloading

Labels

Labels

Do not stack

Keep dry

Use no hooks

Labels

Away from heat

Explosive

This side up

Toxic

Handle with care

Fragile

Labels

Back-up storage

Receiving

Order picking

Sortation

Collation and value-added sevices

Marshalling and dispatch

Put in order these procedures at warehouse

1. Receiving
2. Back-up storage
3. Order picking
4. Sortation
5. Collation and value-added sevices
6. Marshalling and dispatch

The order of procedures at warehouse

Pilot car

Semi portable crane

Swap body

Road-railer trailer

Granty crane

Grappler Lift

Cranes and vehicles

Cranes and vehicles

Pilot car

Semi portable crane

Swap body

Road-railer trailer

Granty crane

Grappler Lift

Cranes and vehicles

El medio de transporte más adecuado Gastos de envío Toda la documentación aduanera Entrega rápida y segura Verificar Seguimiento y localización

The most suitable mode of transport Shipping rates All customs documentation The speedy and secure delivery Verify Track and trace

USEFUL VOCABULARY

Infrastructure Traffic Forbidden hours to drive trucks Toll

Nature of goods Time-speed Urgency Size Dimensions

Factors to consider when shipping goods

Order Nº 9596 has been dispatched by flight TG0704 yesterday

The consignment is due to arrive in Virginia Beach on June 14th

The consignment will be delivered to your warehouse in Chesapeake

GIVING INFO ABOUT A DELIVERY

LARGE GOOD VEHICLE

GIVING INFO ABOUT A DELIVERY

We are pleased to advice you that your order was shipped on board the mother vessel Chesapeak Bay

We are pleased to inform you that your order has been dispatched by LGV truck

What's the time?

What time is it?

• The truck was late this morning but it is usually _______.
• The train service is very good. Trains are always _______.
• I managed to get to the meeting _______ to revise my notes.
• I arrived _______ to have some coffee before the meeting started.

Complete the senteces with "on time" and "in time"

MAKING ENQUIRIES

1. Could you send me an email with the detailed offer?2. Do you mind sending me the report again, please? 3. Could you tell me how much / how many / how long / how often...? 4. I'd like to ask about your shipping costs.

• As requested, the delivery of the goods will be effective within the first fifteen days of each month.
• We can ship your order in refrigerated containers at no extra charge.
• The order will be shipped via our road transport service.

Prices

Discounts

Delivery Terms

WHAT TO INCLUDE:

QUOTATIONS

to Allow

to Offer

List Price

Retail price

Payment

Cash discount

Trade discount

Price

KEY WORDS TO OFFER DISCOUNTS:

DISCOUNTS