Visual guide - 2024

Visual GuideOSMose Concert

FR

I am going to attend a concert by the Orchestre symphonique de Montréal (OSM).

The concert will take place at the Maison symphonique. The Maison symphonique is located in Place des Arts.

I want to know about:

Leaving the hall at the end of the concert

The concert

The Maison symphonique

Getting to the Maison symphonique

I will travel to 1600 Saint-Urbain Street:

By bus

By metro

By car

By taxi or paratransit service

The car can be parked under the Maison symphonique, in another parking lot, or on the street.

If the car is parked under the Maison symphonique, I can take the stairs or the elevator to reach Level 1 - "Salles de spectacles".

When I reach Level 1, I take the corridor and follow the signs for the Maison symphonique.

I get off the metro at Place-des-Arts station, on the green line. Then I follow the directions to Place des Arts.

At the stained-glass window, I turn right and go up the stairs into the corridor leading to the Maison symphonique.

I walk along the corridor. It can sometimes get quite windy in the corridor.

At the end of the corridor, I follow the signs for the Maison symphonique.

I tell the driver to drop me off at 1600 Saint-Urbain Street.

I take the stairs or the access ramp to enter the building.

Once inside, I can take the stairs or the access ramp. If I look up, I will see mirrors on the ceiling.

I will arrive right at the entrance to the Maison symphonique.

Many bus lines can take me to the Maison symphonique: 15, 24, 35, 55, 80, 125 and 129, as well as the express lines 465 and 480.

When I get off the bus, I walk toward the 1600 Saint-Urbain Street entrance.

I take the stairs or the access ramp to enter the building.

Once inside, I can take the stairs or the access ramp. If I look up, I will see mirrors on the ceiling.

I will arrive right at the entrance to the Maison symphonique.

I need my ticket to enter the Maison symphonique.

I can use either a printed ticket or a digital one. The ticket says where I should sit in the concert hall.

As I enter the Maison symphonique, an usher will scan my ticket with a machine. The scanner might make a sound like this.

Here is a floorplan of the entrance hall. I can click on the picture to take a virtual tour.

I can leave my coat at the cloakroom or keep it with me.

There will be ushers to help me. They wear a uniform. I can ask them where to find the washrooms, water fountains, quiet zones, and my seat.

The Maison symphonique has several floors. I can take the stairs or go up the escalator or the elevator.

At the Balcony level

At the Mezzanine level

At the Corbeille level

At the Parterre level

My seat is located:

Here is a floorplan of the foyer at the Parterre level. I can click on the picture to take a virtual tour.

In the foyer of the Parterre level, there are many windows to see outside.

There are washrooms near the hall entrances. The toilets flush automatically. There are also water fountains if I am thirsty.

I can look at the screens to see what is happening on stage.

There is a place where I can sit and relax if I want to. It is called the quiet area.

There is a table where someone from the OSM staff can answer my questions. They can give me noise cancelling headphones if the sound is too loud.

Here is a floorplan of the foyer at the Corbeille level. I can click on the picture to take a virtual tour.

In the foyer of the Corbeille level, there are many windows to see outside.

There are washrooms near the hall entrances. The toilets flush automatically. There is also a water fountain if I am thirsty

I can look at the screens to see what is happening on stage.

There is a place where I can sit and relax if I want to. It is called the quiet area.

There is a table where someone from the OSM staff can answer my questions. They can give me noise cancelling headphones if the sound is too loud.

Here is a floorplan of the foyer at the Mezzanine level. I can click on the picture to take a virtual tour.

In the foyer of the Mezzanine level, there are many windows to see outside.

There are washrooms near the hall entrances. The toilets flush automatically. There are also water fountains if I am thirsty.

I can look at the screens to see what is happening on stage.

There is a place where I can sit and relax if I want to. It is called the quiet area.

There is a table where someone from the OSM staff can answer my questions. They can give me earmuffs if the sound is too loud.

Before the concert, I can wait in the foyer or go to my seat right away.

If I want to eat a snack, I must do so before entering the concert hall.

The Maison symphonique is a large concert hall. I can click on the picture to take a virtual tour.

Musicians arrive on stage and start playing their instruments to warm up (it sounds like this).

I will hear a chiming sound twice if I wait in the foyer. The first chime rings 8 minutes before the beginning of the concert. The second rings 2 minutes before. This is the sound I will hear.

To enter the hall, I go through doors that are already open. These doors will stay open throughout the concert.

An usher will help me read my ticket and find my seat. The seat is just for me. On my ticket, the letter indicates my row, and the number, my seat.

I will hear a voice over the loudspeaker announcing the beginning of the concert. The lights will dim.

After the announcement, the musicians will tune their instruments (it sounds like this). Then, the conductor and the host will come on stage. The concert will begin.

The stage is where the orchestra plays music during the concert. I cannot go on stage. This space is for musicians only.

During the concert

I clap when I see the symbol

I listen to the performance

I respect other people's space

I do not drink in the hall

I do not eat in the hall

I ask an adult before standing up

I stay seated

If I stand up, I make sure people behind me can still see the stage and the musicians.

At the Parterre level, there is a place where I can dance and move. An adult must accompany me there.

There is no intermission during the concert. The concert lasts 45 minutes.

If the concert is too loud or if I need time to relax, I can go to the quiet area or the foyer with an adult.

The quiet area and foyer are located outside the hall. An usher can help me get there.

I can relax in the quiet area or the foyer. I will still hear the music coming from the hall a little bit. When I am ready, I can return to the hall to listen to the concert.

If I need to use the washroom during the concert, I can go with an adult. My seat will still be mine when I come back. An usher can show me where the washrooms are.

When the music ends, I can clap and cheer. When other people clap, it can get quite loud. If it gets too loud, I can cover my ears with my hands or put on noise cancelling headphones.

At the end of the concert, the musicians stand up and face the audience with the conductor.

I can clap and cheer at that moment to show them I enjoyed the concert.

At the end of the concert, I will stand up and leave the hall with an adult.

I can stay at my seat and wait a few minutes, so I can leave the hall when there are fewer people around.

Ushers are there to show me where the washrooms are and where the exit is.

Thank you for coming to hear the OSM. See you soon!

Have a question?Contact-us!By email: accessibilite@osm.caBy phone: 514 840-7914Monday to Friday: 9am to 5pm

Texts and design: Marie-Claude Codsi and Mélanie MouraPhotos: Pierre-Yves Picard - PY Studio; Antoine SaitoArchival photos: Antoine Saito; Gabriel Fournier; Stéphane Brügger Creation of pictograms and maps: Caroline HamelBank of pictograms : Sergio Palao. Origin: ARASAAC (http://www.arasaac.org). License: CC (BY-NC-SA). Owner: Government of Aragon (Spain)Translation: Évelyne RidyardIn collaboration with Nathalie Leroux, music therapist.OSMose is an initiative of the OSM and philanthropist Michel Phaneuf.

Credits