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Introduction to RITA
Introduction to RITA
Training Team
Created on January 30, 2023
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Transcript
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Introduction to RITA
RITA is the software we use to take our client's calls. She was created in-house by our fantastic development team.We answer and transfer calls using RITA and the intergrated Flex Twilio system. We also send messages via email, text or email & text! Our clients also have access to an online portal and app, where they can find a log of all of their calls and messages. We can even send messages directly to their portal/app!
Who is RITA?
What does RITA look like?
The Basics
Helpful Information
Navigating RITA
Transferring Calls
Transferring Calls
Composing a Message
more information on rita to come... Click 'next' to test your knowledge.
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