KC Canvas Onboarding

New Students Username: KCS# (e.g. KCS1234567; on the back of your Student ID badge) Returning Students Username: firstname.lastname (e.g. Charles.Kettering) Password: set by you!

Getting Started Checklist

Check your equipment

Accept course invitations

Troubleshooting

Troubleshooting Why don't I have any courses? Your professor hasn’t opened them yet. Most professors open their courses a day or two before the semester begins. If the semester has begun, contact your professor or the registrar’s office to make sure you are in the correct course. Why is this course page not loading or activity not working? There are a number of reasons this might be happening! Here are some things you can try:

Check that you have the right equipment. Remember, our courses work best on a Chrome web browser and/or on Windows computers.
Clear Cache and Cookies on the browser. Here's how to do that on Chrome, Safari, Edge, or Firefox
Check your internet connection. Here's how to do that on a Windows computer, a Macbook, or a Chromebook
Try turning your Wi-Fi off and back on
Try connecting to a different network (e.g. the library, a mobile phone, a cafe)
Try using an incognito or in-private browsing mode on the browser you are currently using. Here's how to do that on Chrome, Safari, Edge, or Firefox
Try using a different browser

If none of these fixes work, it's time to contact your favorite people in the College IT department! Why can't I find my assignment? That depends on where you're looking! Try the steps listed in this Canvas guide. Why can't I submit this assignment? Try the steps listed in this guide. Why can't I submit this quiz? Try the steps listed in this Canvas guide, or click here for the Lockdown Browser Quick Guide.

Reset Password

Reset Your Password There are two ways to reset your password: the login page way (if you forgot your old password) and the settings page way (if you know your old password but want to change it). Click 'Start' on the tutorials below to see the steps. Click the 'Try It' dropdown menu to view the steps in a different way. Through the Login Page 10 STEPS 1. The first step is to open Canvas and click Forgot Password? 2. Click the USERNAME box and type your Canvas username (remember: firstname.lastname) 3. Click Request Password 4. Open your College email account and look for the email. If it hasn't appeared yet, click Refresh.NOTE: Although it's usually quick, the email may take up to 30 minutes to come through. Check your Spam folder if it doesn't appear. 5. Click the email titled 'Forgot Password: Canvas' 6. Click the set a new password link to open it in a new tab 7. In the new tab, type a password you'll remember into the New Password box 8. Type your chosen password again in the Confirm New Password box. 9. Click Update Password to save the changes; this will redirect you to Canvas 10. That's it! Your password has been changed and you can now use it to log into Canvas. 🎉 Here's an interactive tutorial** Best experienced in Full Screen (click the icon in the top right corner before you begin) ** https://www.iorad.com/player/2026606/How-to-Change-Your-Canvas-Password-Using-Forgot-Password?iframeHash=trysteps-1 Through the Settings Page 9 STEPS 1. The first step is to open Canvas and click Account 2. Click Settings 3. Click Edit Settings 4. Click Change Password 5. Click Old Password and enter your current password (e.g. kettering1) 6. Click New Password and write your new password 7. Click Confirm Password and write your new password again 8. Click Update Settings to save your new password 9. That's it! Your password has now been changed. 🎉 Here's an interactive tutorial** Best experienced in Full Screen (click the icon in the top right corner before you begin) ** https://www.iorad.com/player/2011752/How-to-Change-Your-Canvas-Password-in-Settings?iframeHash=trysteps-1 9 STEPS 1. The first step is to open Canvas and click Account 2. Click Settings 3. Click Edit Settings 4. Click Change Password 5. Click Old Password and enter your current password (e.g. kettering1) 6. Click New Password and write your new password 7. Click Confirm Password and write your new password again 8. Click Update Settings to save your new password 9. That's it! Your password has now been changed. 🎉 Here's an interactive tutorial** Best experienced in Full Screen (click the icon in the top right corner before you begin) ** https://www.iorad.com/player/2011752/How-to-Change-Your-Canvas-Password-in-Settings?iframeHash=viewsteps

Student Guide

Start Here!

PDF Version

Resources

Additional Resources

Canvas Student Guide
Canvas Student Troubleshooting
Kettering College's Canvas I.T Page

Get Help!

Get Help! Do you have questions or problems? We have answers and solutions! Below is a list of who to contact depending on your problem. You can find contact information for these very important people by looking in the College Faculty Directory or typing their names directly into your College email.

Enrolling or unenrolling in courses, or courses not showing up? You need the: Instructor, Registrar
Accessing your account? You need the: I.T. Department (Helpdesk or Instructional Technologist)
Accessing or submitting an assignment? You need the: Instructor, I.T. Department (Helpdesk or Instructional Technologist)
Finding or using a Canvas tool/feature? You need the: Instructor, I.T. Department (Helpdesk or Instructional Technologist)

Explore Account Settings

Set your notifications

Add a profile picture

Hover over the magnifying glasses!

Click the checkmarks to view our Getting Started tutorials!

TIP: Bookmark the Canvas login page in your web browser to access it quickly!

Download the Mobile App:

Go to Canvas!

The Sidebar shows you two lists: a To Do List with upcoming assignments and a list showing Recent Feedback. You can also access your grades from here. Click here to learn more about how to use the Sidebar!

Do you have the right equipment? Devices We have found that our courses work best with Windows computers. Canvas recommends that computers should be no more than 5 years old with at least 1GB of RAM. For the best performance on a mobile device, download the Canvas Student App (Android, iOS). The Canvas mobile apps require Android 8.0 or later and iOS 14.0 or later. Canvas will also work on mobile web browsers, but not all features will be accessible and functionality is limited. Internet Browser We have found that our courses work best with Chrome. Canvas works with the following browsers and requires the most updated version.

Chrome 104 and 105
Firefox 103 and 104 (Extended Releases are not supported*)
Edge 103 and 104
Respondus Lockdown Browser (supporting the latest system requirements)
Safari 15 and 16 (Macintosh only)

You can click here or below to verify that the browser you're using is up-to-date and meets requirements:

Log Into Canvas for the First Time To log into Canvas for the first time, you'll need to finish setting up your new Canvas account. There are two ways to do this: through the 'Finish Registration' email Canvas automatically sends to your College email account, or by using the 'Reset Password' feature if you never received the initial registration email. Click 'Start' on the tutorials below to see the steps. Click the 'Try It' dropdown menu to view the steps in a different way. When you're ready, click here to open Canvas in a new tab! ✉️ The Registration Email Method 8 STEPS 1. The first step is to open your College email account inbox and click the email titled 'Finish Registration: Canvas'NOTE: If you don't see the email or don't yet have a college email account yet, try checking your spam folders and personal account. 2. Click the registration link to open it in a new tab 3. In the new Canvas tab, you'll see that your username (firstname.lastname) has already been entered 4. Click Password and type a password you will remember 5. If the time zone is incorrect, click the Time Zone dropdown menu and select the correct one 6. Click the checkbox to agree to the Acceptable Use PolicyNOTE: If you haven't read the policy yet, now is your chance! Click the Acceptable Use Policy link to open it. 7. Click Register 8. That's it! You can now access your new Canvas account. 🎉 Here's an interactive tutorial** Best experienced in Full Screen (click the icon in the top right corner before you begin) ** https://www.iorad.com/player/2026521/Set-up-a-New-Canvas-Account-Using-the-Finish-Registration-Email?iframeHash=trysteps-1 8 STEPS 1. The first step is to open your College email account inbox and click the email titled 'Finish Registration: Canvas'NOTE: If you don't see the email or don't yet have a college email account yet, try checking your spam folders and personal account. 2. Click the registration link to open it in a new tab 3. In the new Canvas tab, you'll see that your username (firstname.lastname) has already been entered 4. Click Password and type a password you will remember 5. If the time zone is incorrect, click the Time Zone dropdown menu and select the correct one 6. Click the checkbox to agree to the Acceptable Use PolicyNOTE: If you haven't read the policy yet, now is your chance! Click the Acceptable Use Policy link to open it. 7. Click Register 8. That's it! You can now access your new Canvas account. 🎉 Here's an interactive tutorial** Best experienced in Full Screen (click the icon in the top right corner before you begin) ** https://www.iorad.com/player/2026521/Set-up-a-New-Canvas-Account-Using-the-Finish-Registration-Email?iframeHash=viewsteps 🔑 The Reset Password Method

Enroll in New Courses As the semester approaches, you will be enrolled in new courses on Canvas. To access these courses once your professor opens them (usually a day or two before the semester begins), you'll need to accept the course invitations. NOTE: If the semester has begun and you're missing a course or have been enrolled in a course you didn't expect, contact your professor or the registrar's office. Click 'Start' on the tutorials below to see the steps. Click the 'Try It' dropdown menu to view the steps in a different way. 7 STEPS 1. When you are enrolled in a Canvas course, you will see invitation alerts at the top of your Dashboard. 2. To join the course, click Accept 3. If this is not a course you should be enrolled in, click DeclineNOTE: Reach out to the College Registrar and/or Instructional Technologist to notify them of the mistake 4. You will also receive email invitations in your College email account; click the invitation email to open it 5. To accept the course invitation, click Get StartedNOTE: You do not need to do this if you have already accepted the Dashboard invitations 6. The course will open in a new tab. To see all of your courses, click Dashboard 7. That's it! You've enrolled in your new courses. 🎉 Here's an interactive tutorial** Best experienced in Full Screen (click the icon in the top right corner before you begin) ** https://www.iorad.com/player/2026665/How-to-Enroll-in-New-Courses-on-Canvas?iframeHash=trysteps-1

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Customize Your Notification Settings When it comes to receiving email notifications, Canvas has a ton of options to make sure you only get the alerts you want when you want them. Notifications will be sent to your College email by default. There are two levels of notification settings: Account-level (settings for all courses at once) and Course-level (individual settings for each course). Click 'Start' on the tutorials below to see the steps. Click the 'Try It' dropdown menu to view the steps in a different way. Basic Account Notifications 13 STEPS 1. The first step is to log into Canvas. If your account is new, click the Notification Preferences alert.If the alert isn't there... 2. ...click Account 3. Then click Notifications 4. Notifications will be sent to your College email account by default 5. Notification types are on the left arranged in categories. Hover over a notification type to view more information about it 6. The icons on the right indicate how often you receive this type of notification. Hover over an icon for more information about it 7. Click the icons to change the notification frequency 8. There are four notification frequencies.Select Notify immediately to receive these notifications as they happenNOTE: immediate notifications may be delayed up to an hour 9. Select Daily summary to receive these notifications collected into one email sent at the end of the day (around 6pm) 10. Select Weekly summary to receive these notifications collected into one email sent at the end of the week (usually between 3am-5am on Saturdays) 11. Select Notifications off to receive none of these notifications 12. By default, notifications about grades only alert you that an assignment has been graded, not what the score is.To receive your scores by email, click the slider button 13. That's it! You've set your basic Account-level notifications. 🎉 Here's an interactive tutorial** Best experienced in Full Screen (click the icon in the top right corner before you begin) ** https://www.iorad.com/player/2026617/How-to-Set-Basic-Account-Notifications-on-Canvas?iframeHash=trysteps-1 Individual Course & Secondary Email Notifications 9 STEPS 1. Different notifications can be set for individual courses. In Canvas, click Account 2. Click Notifications 3. To switch from whole account settings to individual course settings, click the dropdown menu underneath Settings for 4. Your courses will appear in the dropdown menu; select a course to change its notification settings 5. All course notifications are enabled by default. To disable all notifications for the course, click the slider button next to Enable Notifications for [course name] 6. Click the icons to change the frequency for any of the notification types for the individual courseNOTE: Don't forget -- this will override your overall Account settings 7. If you have added a secondary email to your account, this will appear in a second column next to your primary email account 8. All notifications for secondary emails are off by default; click the icons to turn them on at the desired frequency 9. That's it! You've mastered setting notifications for individual courses and secondary email accounts. 🎉 Here's an interactive tutorial** Best experienced in Full Screen (click the icon in the top right corner before you begin) ** https://www.iorad.com/player/2026683/How-to-Set-Individual-Course---Secondary-Email-Notifications-in-Canvas?iframeHash=trysteps-1

Account Settings Let's take a tour of the options you have in Canvas Account Settings that can help the platform work best for your needs. Click 'Start' to begin. Click the 'Try It' dropdown menu to change the way you view the tour. Take a tour of the options you have in Canvas Account Settings that can help the platform work best for your needs.18 STEPS 1. Let's take a look at what you can do in your account settings! The first step is to open Canvas and click Account 2. Click Settings 3. To add a secondary email address for notifications, click Add Email Address 4. This option allows you to add contact information for other purposes, like multi-factor authentication (i.e. when you get codes on your phone to prove you are who you say you are). This is not currently something the College supports. 5. Most of your account information is set and controlled by the College, but you can change a few things. To do this, click Edit Settings 6. The two Settings options you can change are Language and Time Zone; to do this, click the dropdown menus and select according to your needs 7. You can also change your password through settings by selecting the Change Password box 8. If you make any changes, don't forget to click the Update Settings button -- otherwise they won't save 9. You can download a zip file with copies of all your assignment submissions in all of your present and past courses by clicking Download Submissions 10. You can download course content (e.g. files, pages, assignments, discussion topics or quizzes) as an ePub file so that the content can be accessed offline in an eReader like Google Play Books or Kindle. To do this, click Download Course Content 11. Connect your Google Drive account(s) to access Google files directly within Canvas by clicking the Google Drive button 12. Click Authorize Google Drive Access 13. Click your account 14. Click Allow 15. Finally, there are a series of user features that you can turn on and off in Settings. To learn more about each feature, click the dropdown arrow next to it 16. To enable or disable the feature, click the state icon to the right 17. Click the options in the dropdown menu to enable or disable that feature for you in Canvas 18. Captions and Microsoft Immersive Reader are two very useful features. Whatever you choose, you now know how to use Settings to make Canvas work best for you! 🎉 Here's an interactive tutorial** Best experienced in Full Screen (click the icon in the top right corner before you begin) ** https://www.iorad.com/player/2027420/How-to-Make-Changes-to-Account-Settings-in-Canvas

Customize Your Notification Settings The final, finishing touch to getting started on Canvas: adding a profile picture! A profile picture helps your instructor identify you more easily on a list and adds a bit of character to your account. Click 'Start' on the tutorials below to see the steps. Click the 'Try It' dropdown menu to view the steps in a different way. 12 STEPS 1. The first step is to open Canvas and click Account 2. Click Settings 3. Hover over the profile icon and click the pencil button 4. To select a photo from your computer, click the choose a picture button and select one from your files 5. Adjust the cropping as needed by following the instructions on the screen, then click Save 6. To take a new picture with your computer's camera, click Take a Picture 7. The camera image will appear; when you're ready, click Take PictureNOTE: If you see this checkered square, it means your camera isn't on, enabled, or working properly. 8. Don't like the picture you took? Click Retry to take it again 9. If you have a Gravatar account and want to use it, click the From Gravatar buttonNOTE: This is an outside tool that enables you to easily use one profile picture everywhere. 10. You can enter your account address in the box and click Preview to see it before clicking SaveNOTE: If you did not previously create a Gravatar account yourself, you probably don't have one. 11. To create an optional Gravatar account, click the link (or click here) to open the website. 12. That's it! You now have a profile picture that makes your account more unique. 🎉 Here's an interactive tutorial** Best experienced in Full Screen (click the icon in the top right corner before you begin) ** https://www.iorad.com/player/2026701/Add-a-Profile-Picture-in-Canvas?iframeHash=trysteps-1

Course Cards has four tabs to help you access information quicker: Announcements, Assignments, Discussions, and Files. A notification on the Announcements or Discussions tab lets you know if something new has been added. NOTE: If your instructor has removed one or more from your course menu, they won't show up here.

This 3-dot menu enables you to customize your course cards by giving courses nicknames (helpful if the regular name is long and confusing!) and assigning the course a color. You can also use this to move or favorite course cards. Click here to learn more!

This is where you can change your settings and notifications, find information about your account, upload and access uploaded files, manage your ePortfolios, and use a QR code for logging into Canvas mobile.

This is the first screen you see when you log in and acts as a personalized homepage. Here you can find your enrolled courses, course notifications, and other information to keep you on track. Click here to learn more about Dashboard!

This button pulls out a side menu listing your courses so you can switch between courses easily without going to the Dashboard each time. You can customize which courses appear on the menu and in what order! Click here to learn more.

This button shows you all the groups you are a part of. Click here to learn more about Groups!

This calendar automatically displays assignment due dates and announcements, but you can add additional information to it yourself! You can also change the color of course cards and integrate the Canvas Calendar with your Google, Outlook, or other external calendars. Click here to learn more about Calendar!

The Inbox enables you to send and receive messages from instructors and classmates within Canvas. Click here to learn more about Inbox!

Ever click away from something, then panic because you can't find it again? This button displays a list of pages and content you've clicked in the past three weeks. Learn more about Page History here!

The Help button provides you with a list of resources that can answer questions, put you in contact with instructors, and connect you to the College IT department. Click here to learn more!

This 3-dot menu helps you change the way you view your Dashboard: in Card View (course cards for quick access; the default setting), List View (displays all course to-do items in an agenda view), and Recent Activity View (displays all recent activity for all courses). Click the links to learn more about each view!

This guide is interactive! Hover or click over buttons and icons to view information and tutorials. Click the play button below for a video introduction to using the guide:

KC Canvas Onboarding

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