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Transcript

In a job interview

business english

tell me a bit about yourself

Where do you see yourself five years from now?

What are your strengths/weaknesses?

What is your leadership style?

Why do you want this job?

Why should we hire you?

Can you tell me about a time when

you demonstrated ...?

"tell me a bit about yourself"

Well, I was born in a small town in northern Italy,

where I also went to school.
I studied engineering at university and then…
So, after I graduated…
I mean, I did a master’s degree first, but then I worked for
a small firm in my hometown for a few years, which was great fun.
After that…

Avoid unnecessary details.

Speak in full sentences with a clear beginning and end.

Think about what you want to highlight in your answer, and put it at the beginning.

"tell me a bit about yourself"

I’ve always loved designing and building things,

so I suppose it’s natural that I became an engineer.
I’ve worked in a variety of roles and companies, which I’ve learned
a lot from, but now I’m ready for a new challenge.


responsible

hard-working

dedicated

reliable

experienced

adaptable

proactive

confident


adjectives

I’m very good at working with other people.

In my last job, I always tried to encourage my colleagues and create a good atmosphere. I suppose I can be a little bit careless sometimes.
I’m not the kind of person who focuses on details.
I’m very calm, and I can keep a cool head in very stressful situations


Signposting language

"What are your strengths/weaknesses?"

Firstly I’m very good at working with other people. For example,

In my last job, I always tried to encourage my colleagues and create a good atmosphere. On the other hand I suppose I can be a little bit careless sometimes, because I’m not the kind of person who focuses
on details.
Coming back to strengths, I’m very calm, and I can keep a cool head
in very stressful situations


Signposting language

Can you tell me about a time

when you demonstrated ...?

Tell me about a time you dealt with

a challenging situation at work?

TASK

RESULT

ACTION

SITUATION

S

T

AR

There was one time when a customer’s order hadn’t arrived, and we didn’t know what had happened to it.

The customer was very unhappy, and I had to try to solve the problem for him.
I arranged for a replacement to be sent, thinking we could find out what happened to the previous order later.
In the end, the customer was happy that I could solve his problem quickly and simply.

Can you tell me about a time when you demonstrated excellent customer service?

How do you think your values fit

our company culture?

I think my values are a good fit for

your company culture for two reasons.
One…


mirroring

How do they describe themselves?

What adjectives do they use on their

website or in their advertising?

Why do you want this job?

Innovative, forward-looking, creative, flexible..

Creativity is very important to me, and I’ve always wanted to work in an environment where I can innovate and find my own solutions to challenges.
I also feel that your company will continue to evolve in the future, and I like the idea
of contributing to that development.



ask questions

Be on time.

Know the interviewer’s name and pronunciation.

Have some questions of your own
prepared in advance.

Bring several copies of your resume.

Have a reliable pen and a small note pad with you

Greet the interviewer with a handshake
and a smile.

Tell the truth.

Listen carefully to the interviewer.

Don’t expect a job offer at the first interview.

Close on a positive, enthusiastic note.

Wait for the interviewer to mention salary and benefits.

Be prepared for personal questions.

THANK YOU!