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Intercultural competence in international business

Martha Camila Paneque González 29912

Victoria-Lea Deldicque 29924
Elena Gomez Ciordia 29923

Index

1. Introduction

2. Article 1: Competitiveness in intercultural communication for international businesses: Avoiding misunderstandings and distrust.


3. Article 2: International Educational Experience and Intercultural Competence.

4. Article 3: Cross-cultural competence in international business: Toward a definition and a model.

5. Article 4 : Intercultural Competence in International Business Operations

6. Article 5 : Intercultural Competence in the international business arena

7. Article 6: Intercultural competences and interaction schemes - Four forces regulating dyadic encounters in international business

8. Conclusion

"Complete cultural competence can never be fully attained ; rather, it is a lifelong process of learning, growing and changing "

From: Developing Cross-Cultural Competence

1. Introduction

Academic articles

2. Article 1: Competitiveness in intercultural communication for international businesses: Avoiding misunderstandings and distrust.

-Japan example


-Intercultural comunication

- The cultural dimentions of Hofstede
Power distance and hierarchy
Tolerance to uncertainty
Individualism and collectivism
Masculinity and feminity
Orientation toward needs
Information content

- Consequences

- Key learnings



2. Article 1: International Educational Experience and Intercultural Competence

- Introdution

- The Benefits of International Experience
- The Difficulty of Obtaining International Experience
- Purpose of the Study
- Method
- Results
- Key learnings


Source: https://www.google.com/url?sa=i&url=https%3A%2F%2Fwww.istockphoto.com%2Fphotos%2Fanimal-asking-question&psig=AOvVaw07XoBzDmqqMcCFbgA6pHYe&ust=1653346000996000&source=images&cd=vfe&ved=0CAwQjRxqFwoTCICPh4WY9PcCFQAAAAAdAAAAABAV

- "Goblally competent manager"

- Common factors

Defining CC in IB
- Hofstede
- LaFromboise et al.
- Byram

Model of CC in IB
- knowledge dimension
- skill dimensions
- personal attributes dimension

- Insitutional Ethnocentrism
- Cultural Distance

Implication of the model

Cross-cultural competence in international business: Toward a definition and a model. - James P. Johnson, Tomasz Lenartowicz & Salvador Apud

- Culture: Kloskowska

- Culture: Hofstede, Hofstede & Minkov

CC defintion
- Taylor
- Fantini & Tirmizi
- Fantini

- cognitive
- affective
- behavioural



Intercultural Competence in International Business Operations - Aleksandra Kuzminska-Haberla

International Business
- Management from different perspective
- perception management
- relationship management
- self-management
- Diverse work team
- Negotiation

- Study combining 5 other papers

- What did the author notice?

- What problems do expat managers and international workers face?

- What could be done to solve this?




Intercultural competence in the international business arena – Michael J. Morley, Kemmy Business School, University of Limerick, Ireland; Jean-Luc Cerdin, ESSEC Business School, France

- 5 papers:


- Global leadership.
- Global management competencies model.
- Personal intercultural competencies and culturally diverse teams.
- Emotional intelligence and cultural intelligence.
- Emotional intelligence and leadership practices.

Intercultural competences and interaction schemes – Four forces regulating dyadic encounters in international business – Maria Elo, Christiane Benjowsky, Niina Nummela, Turku School of Economics FI.20014, University of Turku, Finland; Rechberg Clinic, Bretten, Germany.

- The authors try to answer 3 questions based on a study relating cultural sensitivity and psychology in business interactions.


- They created a model based on the consistency theory.

- The model has three parts:
- 4 drivers of consistency
- behavioural and motivational schemes
- outcome of interactions

- 5 final propositions or observations based on the recolected data and the model presented.

Source: paper mentioned above.

Conclusion

- In conclusion, intercultural competence has a very big impact on international business and interactions between companies, therefore it is a topic that should be studied thoroughly and in detail to ensure the better outcome of any interaction involving different cultures.

- Communication and understanding are key, but also the willingness to learn and adapt to the differences between individuals.

Thank you