EN - SBAR Store example

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I think that the adapter he took from his side is not the right one and that he needs some guidance.

Could you kindly join Mr. Cartier on the fourth row to help him find an adapter and answer his questions?

He bought it yesterday in your department but he noticed when he installed it at home that it didn't work. He bought an adapter as well.

Hello, Mélanie? It's Xavier, from the garden department. I'm calling because I'm with a customer, Mr Cartier, who's bringing back an X2652Z television.

Well done !

Try again !

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Essaie encore !

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