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Transcript

BETTER COMMUNICATION AT THE WORKPLACE

Which subjects do you mostly talk about with each of the above groups of people?

POLL

Think about which subjects are appropriate to discuss in your country with friends, family, and work colleagues. Complete the table with a Y if the subject is appropriate, or an N if it is inappropiate.

to have a better

10 ways

CINVERSATION

VOCABULARYDEVELOPMENT

A behaving as though you are more important and more intelligent than others B occupy someone’s attention C separated into parts D to give your opinion in a way that shows you think only your opinion is correct E when different elements are equal

Condescending
divided
balanced
pontificate
engaged

Next

A fail to notice something B of little value or importanceC opposite e.g. points of view D to change from one thing to another, often to something bad E to give somebody the desire, confidence or enthusiasm to do something creative.

Overlook
polarised
inspire
devolve
trivial

Next

10

Be brief.

Don’t pontificate.

Go with the flow

Listen.

Try not to repeat yourself.

Don’t worry about the details of a story.

Use open-ended questions.

Dont multitask

If you don’t know something, be honest about it

Don’t think your experience is the same as someone else’s.

Order her tips

+ Info

1 What was your opinion on the talk? 2 Were there any rules which you would add? 3 Were there any rules which you didn’t think were useful? If so, why? 4 Which rule did you think was the most useful? Why?

Try to find a colleague who thinks alikeOr that you disagree with

Choose one of the questions to answer

DISCUSSION

CREATING A TWO MINUTES EXCHANGE

Find a topic that you are both comfortable discussing. Imagine you are in a work setting and work for different companies. Practice discussing the subject and use the rules from the talk as a guide to help you.

DANILO

EDGAR

MAURICO

MARCELA

CESAR

MARIA

CARLOS

HEALTH

CHILDREN

POLITICS

WEATHER

RELIGION

FOOD

VICTOR

CHOOSE A PERSON TO ANSWER THE FIRST QUESTION YOU FIND

Info

STRATEGIC

WORKPLACE COMMUNICATION

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