Want to make creations as awesome as this one?

More creations to inspire you

SUNITA NARAN

Interactive Image

DESMOND TUTU

Interactive Image

BERTA CÁCERES

Interactive Image

VANDANA SHIVA

Interactive Image

CRAIG HODGES

Interactive Image

VIRTUAL LIBRARY

Interactive Image

Transcript

For further:

Client orientation

Quality is the ability to satisfy an expectation, to respond to a need, a request.

Why is quality so important to Michelin?

Our brand is associated with the trust of our CUSTOMERS and we must maintain it.

INNOVATION TIMELINE
Note: at the bottom of the page

Attitudes to be adopted

Participants of the box

Attitudes to be adopted

Customer centric ==> Focus on customer satisfaction

Accountability ==> Act responsibly

Respect ==> Respect Customers, Facts


The participants:

Quality is everyone's business!

Our job is to protect, nurture, and maintain this brand image and confidence. Preserve this acquisition to help secure the future of our Company. A worldwide study was done in 2012. The question was, "If you were to describe Michelin in one word, what would it be?" More than 90% of people answered: QUALITY! So, let's keep the trust of our customers!