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Kay Bart Mohnke

Transcript

Kay Bart Mohnke
IT1K
Lernfeld 1

Index

About us

Tasks & Skills & Offers

Our Team

Corbox

Services

ECE

Responsibility

Experience

Contacts

Thanks

ABOUT US

DATAGROUP SE is one of the leading German IT service providers - thanks to our dedicated team. With enthusiasm for technologies and innovations, we offer our customers reliable IT services. Together with you, we want to continue to grow and drive innovation. We offer you an exciting and challenging field of activity in an innovative company. With an open corporate culture, individual training opportunities and a variety of development possibilities, we offer you the workplace that suits you and your life.

DATAGROUP SE in Hamburg

IT’s that simple

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Simplicity and Transparency

DATAGROUP SE is a leading German IT service company headquartered in Pliezhausen. DATAGROUP is actively participating in the IT service market’s consolidation process with its ‘buy and turn around’ and its ‘buy and build’ strategy. The affiliated companies are structured into the service areas Services and Solutions and Consulting.



Tasks & Skills & Offers

Tasks & Skills & Offers

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Tasks

  • Support
  • Maintanace
  • Installation
  • Planning
  • Documentation

Skills

  • High school diploma or a good secondary school diploma
  • German language
  • Mathematics
  • Communication

Offers

  • Various Activities
  • Opportunities
  • Promotion
  • Corporate Benefits
  • Events

Tasks

  • You will work in various departments and acquire in-depth technical and commercial knowledge in the process.

  • You will support our Hamburg customers in user support, both on site and by telephone and e-mail at the service desk.


  • You will get to know the installation, commissioning and maintenance of printers, multifunctional and printer systems as well as peripheral devices in heterogeneous networks.


  • You accompany the planning of projects on client server level and in the network infrastructure area.

  • You learn the systematic containment and elimination of occurring IT malfunctions.


  • You will gain knowledge in the use of remote and ticket tools and with documentation in the knowledge database.


What We Offer
We offer you varied and challenging activities in a growing industry, with plenty of scope for your own ideas and individual development opportunities. You can expect a motivated, ambitious team, which successfully faces new challenges and does not forget to have fun at work.


  • IT's that strong: an open and cooperative corporate culture with an innovative and dynamic team at your side.

  • IT's that simple: flat hierarchies, short decision-making processes and a permanent contact person at your side.

  • IT's worth it: Promotion of personal and professional development through appropriate training measures within the training program.

  • IT's that dynamic: work/life balance
  • IT's promising: in-house DATAGROUP gym, participation in corporate benefits, subsidy for company pension plan and HVV Proficard, etc.
  • IT's us: strong team spirit and fun at work, regular team and trainee events as well as summer parties and Christmas celebrations.



Skills

  • You have a (technical) high school diploma or a good secondary school diploma.

  • You have good knowledge of German and mathematics
    English skills are an advantage.


  • You are enthusiastic about working in the IT environment and about new technologies.

  • You are communicative, like to work in a team and enjoy working with people.



OUR TEAM

A Powerful Team for a Powerful Company, Our success crucially depends on our employees. We see ourselves as more than just an employer, we see ourselves as a team. Our employees will be offered secure employment in a strongly growing company with an open family atmosphere and many opportunities for development.
From software development to support for our customers to consultants for complex challenges, our wide range of projects, from regional to international, offer professional perspectives for everyone.

IT’s that empowering.

The complexity of IT becomes simple with us.

Our Team

Andreas Baresel, CEO DATAGROUP

Corbox

Services

SAP Services

Security Services

Public Cloud Service

Communication & Collaboration Services

End User Services

Managed & Private Cloud Services

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Application Management Services

Network Services

Service Desk

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Managed & Private Cloud Services

Use our managed & private cloud services for highly efficient, reliable hosting services made in Germany.

SAP Services

Professional operations, maintenance, care and continued development of the SAP systems and applications of your company. We help you to get the most out of your SAP system

Security Services

The security of your IT is paramount to us. Use our security services to respond quickly to threats and to protect your company.

Public Cloud Service

Benefit from the advantages of public cloud and public cloud applications with the help of our services while reducing the administrative burden.

Communication & Collaboration Services

We enable you to enjoy state-of the-art internal and external communication. From email to unified communications, take advantage of our expertise.

End User Services

We take responsibility for the entire management of your IT workplaces. From client management to on-site support to managed printing services, our services enable you to enjoy carefree IT.

Application Management Services

Use our application management and benefit from the professional administration and continued development of your applications, from Citrix environments to corporate applications to license management.

Network Services

We make sure you can rely on efficient, fast and secure corporate networks, whether internet, LAN, WLAN or WAN.

Service Desk

Our experts manage your incidents and service requests and ensure that your IT users can continue working smoothly.

ECE Group

We understand that people need space.
To live. To experience. To grow.
We create inspiring, sustainable dimensions.

Our mission defines our role in the implementation of our mission statement. The focus is on people and their desire to live, experience and unfolding life to the fullest.

Mission

ECE GROUP

We‘re making space for the future

Our mission statement, which is focused on the long term, defines our vision. We want to create real estate that is not only sustainable, but that also allows users to develop themselves and their plans.

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Vision

OUR VALUES


Our values guide our actions. They dictate how we treat each other as colleagues and how we conduct ourselves when interacting with our customers and partners. Our values help us achieve the goals we have set for ourselves.


OUR RESPONSIBILITY


Reliability and integrity when interacting with our partners as well as the safety of our customers are our top priorities and are extremely important to us. As such, our cutting-edge security concepts for the centers and our certified compliance management system are the basis for operating in a responsible manner.



100% FAMILY OWNED


And 100 percent values that we live by: as an owner-managed family business, we build simultaneously on the Hanseatic values of the respectable merchant as well as on creativity, entrepreneurial thinking and customer focus. By bundling our entire know-how under one roof, we create significant added value for our customers.


A Healthy Work–Life Balance

As a family-owned company, it’s extremely important to us that our employees can strike a healthy balance between their careers and the various phases of their lives and their individual interests. Perks such as flexible work schedules and mobile work arrangements, a childcare allowance, our in-house gym, and a partnership with pme Familienservice, which offers consultancy and placement services for childcare and for relatives in need of care, are just a few of the ways we help our employees balance their working and private lives.



RESPONSIBILITIES

Area of ​​Responsibility

My area of responsibility ranges from a lot of different areas… Starting at Access Management over to Incident Management, ServiceDesk and Warehouse Management.

200 Shopping Centers in Management Worldwide

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Responsibilties

  • Access Management
    In Access Managment my role was to create and maintain the User Accounts of employees and grant them Access to the different Applications needed for their Line of work.
  • Incident Management
    Incident Managment revolvse around the different Problems that the Employees can not fix on their own. It begins with me helping with simple tasks like changing cables or reinstalling a program to harder tasks like diagnosing a corupted BIOS.
  • ServiceDesk
    If it comes to Simple questions or easy problems the Service Desk hotline can help you fix it and if they can't they will help you create the appropriate ticket and send it to the right department, where there are people with more indept knowledge.
  • Warehouse Management

For ever piece of Hardware that gets bought, i will have to create a entry in our Database, and store it in the correct part of our Warehouse I also have to prepare Hardware for Incident Managment so they can work on their Tickets.



My Experiences

My Experiences

In my short time at the ECE Campus I was enrolled in serveral projects, while doing these projects I learned how to plan my time and also deepened my knowledge in the according areas.

CAD PROJECT

Replacement/ Reactivation of CAD Workstations.

WEBSITE

Building a Website for Database analaysis.

Support

Replacing Sick/ Missing employees.

CAD-Workstation Project

The Goal of this project was to reactivate inactive Machines and replace the ones that were broken due to no maintanance.


I was given 1 Week to collect the machines in the whole Architect department, deploy the system on them and reinstall the machine in their respective place that i took them from.


In this project I increased my knowledge in the deployment of Software with SCCM (System Center Configuration Manager)



Supporting the Team

One of my smaller but more recurring tasks is to replace Team members that have to stay in home office, get sick or dont have enough time.


The most recent one was having to replace the Warehouse manager, so I was responsible for the whole Warehouse management with his help over Microsoft Teams.

Another time we moved Offices and I was in charge of guiding the moving Company through our old Office and telling them what we needed in the new Office.


With these tasks I improved my leadership skills, learned how to take responsibility and while doing so I also gained the trust of my leaders and team in my abbilities.




Database Analysis Website

Here I was supposed to extract Data from a Windows Database and insert it into a MySQL Database using PHP and then Display that extracted Data onto a Website.


I was given a Server that hosted a Webservice aswell as the Databases. On this Server I would have to create a PHP-Script that fired Daily to extract the Data and Insert it into the new Database. which then would be accessible via the Website which i also made using PHP.


Prior to this project i havent used PHP and had to learn it in the process.



CONTACT

If you liked this Presentation and want to get more info about the Company or about available jobs, you can contact us here:

  • https://www.datagroup.de/en/contact/
  • https://www.datagroup.de/en/working/jobs/
  • https://www.datagroup.de/en/imprint/
  • kontakt@datagroup.de

Contact

thanks

Kay Bart Mohnke
Lernfeld 1