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Transcript

Breaking news: time difference don't have any impact on Reactivity!
The period during which the greatest number of travelers send a request during the day is very broad.

Indeed, the peak of requests goes between 11am and 10pm in french time.
So wherever you are based in the world, the period is that large that there is always a good moment in your day at destination to treat the request.



Saturday requests: the most challenging Reactivity issue


13% of the requests are received on Saturday.
In many cases, travelers sending a request between Friday night and Saturday night will have to wait more than 24 hours before receiving an answer.