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Transcript

MOROCCO

B U S I N E S S P R O T O C O L S

MOROCCO

LOCALISATION

BEFORE THE METTING

01 Dess code

02 The relation to time

03 The importance of appointments

04 exchange of business cards

05 taboo topics of conversation

06 personal/professional life

DURING THE MEETING

AFTER THE MEETING

09 leave-taking

10 relationship management

08 communication style

07 Staging the self, body and facial movements

Index

DRESS CODE

before the meeting

The relation

to time

_Punctuality is not necessarily considered a virtue.

_A negotiation agenda is rarely set in advance and meetings may start and end much later than planned.

before the meeting

The importance

of appointments

Meetings are not fixed far in advance

before the meeting

exchange of

business card

It is advisable to have business cards written in French and/or Arabic on one side.

It is also recommended that you exchange business cards with your right hand as the left hand may be considered unclean, as in most Muslim countries.

during the meeting

There is no formal protocol for the exchange of business cards.

taboo topics of conversation

personal/professional

life

In both cases, it is important to dress smartly and to check that your partner is also invited to the dinner.

during the meeting

Moroccan business partners may invite you to dinner at their home or in a restaurant.

Staging the self, body and facial movements

Avoid eating with your left hand as it may be considered unclean in Muslim culture.

during the meeting

communication

style

Therefore, hard selling and confrontation will not be well received.

during the meeting

It is advisable to be vigilant and look for subtle hints that would indicate disagreement or that could mean a negative response.

leave-taking

I

Relationship managment

II

Moroccan business partners may invite you to their home once they know you and, in this case, it is highly recommended to bring a gift.

After the meeting

Thank you!