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Culture of Safety Survey (COSS)
Online Orientation
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Culture of Safety Survey (COSS)Online Orientation

Take note of the back button!Which will bring you to the previous slide. Go ahead, try it!

What is COSS?

The Culture of Safety Survey (COSS) is a survey tool based on the Agency for Healthcare Research and Quality (AHRQ)'s Hospital Survey on Patient Safety Culture Version 2.0. This survey assesses a number of composites of patient safety culture - Communication About Error, Communication Openness, Handoffs and Information Exchange,

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Hospital Management Support for Patient Safety, Organizational Learning — Continuous Improvement, Reporting Patient Safety Event, Response to Error, Staffing and Work Pace, Supervisor, Manager, or Clinical Leader Support for Patient Safety and Teamwork.

What is COSS for?

The COSS serves as the main tool to evaluate the department-level and hospital-wide culture-building activities that are implemented through the collaboration of the Hospital Leadership, the Corporate and Clinical Leadership, Quality Management Division, Hospital License and Accreditation Division, Quality, Safety and Compliance Champions, Line heads, and staff members.

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Why Conduct a Survey?

The COSS is carried out to assess the safety culture of the hospital - as a whole and as a specific unit within the hospital. It is also used as a framework for monitoring patient safety progressively and for evaluating the effect of patient safety measures.

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Health IT Patient Safety Supplemental Items

  • Help hospitals assess the extent to which their culture is sensitive to how the use of health IT affects patient safety from the perspectives of providers and other staff working in their hospital.

Supplemental Items were also developed by AHRQ to assess content in areas not covered by the core questions and were also adopted in the COSS. These supplemental items cover (1) Values and Efficiency and (2) Health IT Patient Safety.

Values and Efficiency Supplemental Items

  • Help hospitals assess the extent to which their organizations place a priority on and adopt practices to promote efficiency, waste reduction, patient centeredness, and high-quality care at a reasonable cost.

Supplemental Items

  • All employees, house staff, medical staff and outsourced staff
  • A respondent should have been working in MMC for more than one month

Eligibility to Answer COSS

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DATA PRIVACY NOTICE

Read the data privacy notice, tick the check box and click “Continue” to proceed.

HOW TO ANSWER THE COSS 2023

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If a prompt requesting for access appears, just click "Allow".

Step 1

Click the given link. It will be provided at the end of this orientation.

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Step 2

Enter your Employee ID Number, select the COSS language you prefer then click “Login”

Step 3

Read the general information and instructions. Once done, click "Ok, got it" to proceed to survey proper.

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Some of the survey questions are negatively worded to reduce the possibility of respondents just "clicking through" without actually looking into the survey's contents.

Step 4

Answer the survey!

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*You may click the "Back" button should you want to check your previous answers. This will not affect your answers on the current page.

REMINDER

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The "Next" button will only be available once all the questions are rated.

REMINDERS

A comments section is made available so you can input any feedback or suggestion that you want to share.

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The first question in the Health IT supplemental items is about your experience in handling the EHR System.

If you click "No", your responses to the previous survey items will be submitted and you are already finished with the COSS.

If you click "Yes", you will proceed in answering the supplemental item set.

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REMINDER

Don’t forget to click the “Submit” button at the end of the survey.

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REMINDERS

Statement of Confidentiality

  • The survey is confidential.
  • Your responses to this survey will be treated with utmost confidentiality and will not be taken against you.

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CSRM Point of Contact

Engr. Jed Rentoy

CSRM OfficerJed.Rentoy@makatimed.net.phLocal 8745

Credits

The COSS Application was developed by the ICT Division

CREDITS and Contact info

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Business Process Management Unit

An online material created by

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Go To Survey

Thank you for taking part!

END of COSS ORIENTATION