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Updated on

Oct 29, 2021 - 8:00am

What to do ?
Procedures to follow
in a suspected case
of illness



What to do ?
Procedures to follow in a suspected case of illness





4.1 Cleaning, disinfection, ventilation

4.2 Posters and signs

4.3 Travelling to the University

4.4 Entry, exit and routes for circulating (inside the University)

4.5 Entry, exit and behavior (in the classroom)

4.6 Use of other spaces

2.1 Description

2. COVID-19

2.2 Symptoms

2.3 Links (Official Organizations)


The re-adaptation

of face-to-face

The application of the so-called “new normal” for the 2021-2022 Academic Year at the University implies the return to teaching activity under the terms provided by law.

Given the nature of the majority of our Degrees, the premise from which we must move forward is that of face-to-face teaching, although adapted to the circumstances and demands dictated by the Public Health crisis.
The first criterion for the model for the new Academic Year, therefore, will always be MAXIMUM SAFETY for the entire University Community, in accordance with the regulations issued by the authorities.

Legal Regulations


Legal Regulations:

• Spanish Organic Law 2/2021, of March 29, 2021, on urgent Prevention, Containment and Coordination Measures to confront the health crisis caused by COVID-19.

Spanish Order 1244/2021, of October 1, 2021, of the Ministry of Health, which establishes preventive measures to confront the health crisis caused by COVID-19.

"Prevention, Hygiene and Health Measures for the Promotion of Health to Combat Covid-19 for University institutions during the 2021-2022 Academic Year", dated July 16, 2021, from the Ministry of Health and the Ministry of Universities.




COVID-19 is a new infectious disease caused by the SARS-CoV-2 coronavirus, on which limited information exists at the present time. Both this new virus and the disease that it causes were unknown before the outbreak in Wuhan, China, in December 2019.

Currently, COVID-19 has caused a global pandemic that is affecting the vast majority of countries around the world.
Although the situation may show signs of improvement in some places or at different moments, we should not forget at any time that the virus is still present, which is the reason that everything possible must be done to prevent its transmission.





> above 37.5 degrees C





of breath



Also frequent symptoms



of taste and smell





in the chest area


diarrhea, abdominal pain

If you have any symptoms...


(+34) 900 102 112

The health authorities will offer you the appropiate health information.
They will be able to provide the necessary health resources depending on the symptoms that you present.

You should call

You may also carry out a self-assessment test and receive recommendations such as these:

Self- assessment


If you have any symptoms...

World Health Organization (WHO)

Information from Official Organizations

Ministry of Health (Government of Spain)

Regional Council on Health (Autonomous Region of Madrid)


Internationalization of Education (SEPIE)


Measures of Prevention

The principal danger in contracting this disease is through close contact with respiratory secretions that are generated by the cough or sneeze of an infected individual. These secretions may infect another person if they come in contact with the nose, eyes, or mouth. The infection is transmitted from person to person and the degree of contagion depends on the amount of virus in the respiratory tract.
The evidence available so far indicates that COVID-19 is a highly contagious disease spread among people. However, airborne transmission at distances greater than one or two meters seems unlikely. It is also transmitted through contact with contaminated surfaces and objects, especially those that are used by various people (such as surfaces on public transport, water taps, doorknobs, etc.), when touching one´s nose, eyes or mouth after contact.
Therefore, it is very important for everyone to comply with these preventive measures.


Measures of Prevention




your nose and mouth


touching your face






from health authorities


without contact


and electronic deviices

Hand hygiene is the main measure of prevention and control of infection. You should wash your hands frequently with soap and water, or a water-based alcoholic solution. It is especially important to wash your hands after coughing or sneezing, and after touching surfaces that may be contaminated. You should wash your hands for at least 40 seconds.

Cover your nose and mouth with a tissue when coughing and sneezing, and then dispose of in a trash can with a lid and pedal. If handkerchiefs are not available, use the inside of your elbow to avoid contaminating your hands.

Avoid touching your eyes, nose, or mouth.

You should practice good respiratory hygiene habits.

It is best to maintain social distancing of at least 1.5 meters.

You must follow the indications given by the health authorities at all times, as well as comply with the limitations set forth by both the national authorities - and from this moment forward - from Autonomous Region governmental authorities as well.

You should avoid greetings that involve physical contact.

Try to avoid, as much as possible, using other people's equipment and devices. If necessary, disinfect them before and after use. If this is not possible, you must wash your hands immediately after using them.

Measures of Prevention

How to safely put on and remove a face mask.

To watch the video

Instructions for the use of masks

As a general norm, the use of gloves is not recommended.

To watch the video

Instructions for the use of gloves


The New Academic Year will

Prioritize Safety First

Throughout the de-escalation period, Comillas worked actively and in a coordinated manner on the necessary adaptations to carry on with teaching activity, in order to guarantee the health and safety of the members of the University Community, and to avoid and minimize the risks of spreading COVID-19.
Specifically, the University has reinforced cleaning and disinfection, as well as hygiene measures, appropriate to the characteristics and intensity of use of all of its facilities to prevent COVID-19 infections, following from the guidelines and recommendations set forth by the Health authorities.
All of these actions have been specified in a Global Plan of Action that establishes the measures to guarantee that the new academic year will move forward safely within the framework of the new conditions established.


to avoid contagion of Covid-19 at Comillas

Prevention Plan


Reinforced cleaning and disinfection tasks have been established in all of the rooms in facilities on campus, paying special attention to the areas of common use and the most frequent contact surfaces.

Cleaning and Disinfection


Waste paper bins

To read more

Dispensers with water-based alcoholic gels or disinfectants with anti-virus activity, duly authorized and registered by Health authorities, have been placed in accessible and visible places.

To read more

Waste paper bins with lids and pedals, lined with bags to deposit tissues and any other disposable material (masks, latex glove, etc.), have been distributed throughout the facilities.

To read more

Se han establecido tareas reforzadas de limpieza y desinfección en todas las estancias de nuestras instalaciones, prestando especial atención a las zonas de uso común y a las superficies de contacto más frecuentes como pomos de puertas, mesas, ventanas, muebles, pasamanos, suelos, teléfonos, percheros, etc., y particularmente a los baños. Igualmente se ha reforzado la limpieza y desinfección de las aulas, laboratorios, salas de conferencias, etc, añadiendo a la limpieza diaria que ya se hacía hasta ahora una nueva limpieza después de cada uso de estas instalaciones por un grupo de personas y antes del uso por un grupo diferente.

Se han dispuesto dispensadores de geles hidroalcohólicos o desinfectantes con actividad virucida, debidamente autorizados y registrados, en lugares accesibles y visibles, y, en mayor medida, en los accesos de aseos, aulas, puestos de atención al público y zonas de uso común.

La universidad ha distribuido por todas sus instalaciones papeleras con tapa y pedal provistas de bolsa para depositar pañuelos y cualquier otro material desechable (mascarillas, guante de látex, etc.), que son limpiadas de forma frecuente.


Frequent ventilation tasks are taking place on the premises, on a daily basis, both at the beginning and end of the day, and in classrooms after each use. Airing of classrooms will last for at least five minutes, to allow the renewal of air, and ten minutes if the classroom was previously occupied.

Ventilation and Air Conditioning

Air Conditioning

To read more

The cleaning of the air conditioning filters has been reinforced: all of the filters have been changed and the level of ventilation of the air conditioning systems has been increased to renew the air more regularly, depending on the occupation of the classrooms and offices.

Frequent ventilation will be carried out in University buildings: on a daily basis, and as a minimum at the beginning and end of the day, and in classrooms after each use, for a period of at least five minutes, to allow air renewal, and ten minutes if the classroom was previously occupied. Weather conditions permitting, windows and doors will be kept open so that there is constant ventilation, provided that the safety of all those present is not compromised.


and Signs

Posters and Signs have been printed and placed around the University with instructions on:
  • measures to prevent the spread of COVID-19 among the members of the University Community;
  • access routes, entrances and exits, number of occupants permitted in classrooms, work stations, occupancy available in bathrooms, conference rooms, the University Church and chapels;
  • recommendations to be followed in offices for attention to students and the general public, as well as plastic separations to delimit these spaces, waiting areas in general, with reminders of the need to maintain a safe distance among those present;
  • indications on the location of waste paper bins and posters with information on the use of elevators/lifts, etc.

Travelling to

the University

When walking, you should keep a safe distance with other people of a minimum of 1.5 meters.

If you go to the university by bicycle or motorcycle, it is not necessary to wear a mask.

If you use public transport or walk, you should remember that the use of a medically approved face mask is mandatory. It is necessary to keep as much distance as possible from other users.

When using your own vehicle, take maximum care to comply with cleaning measures: clean frequently, especially the surfaces where most contact is made. All seats may be occupied, and a medically approved face mask must be worn when travelers are not living together in the same household.

Whenever possible, it is preferable to use individual transport.


of the disease


and mandatory isolation


at home

Entry to the University Campus

will be prohibited for those individuals with...

Entry, exits and Routes

for Circulating inside the University

Entry to the University will be prohibited for those individuals exhibiting symptoms of COVID-19.

Individuals who have been diagnosed with the disease and who have not completed the entire required period of isolation will not be allowed access to the university.

Those individuals who are carrying out a home quarantine will not be allowed access to the university, as they have been in close contact with someone with symptoms or diagnosed with COVID-19.

The right of access to the building and classrooms will be denied to those who do not wear a medically approved face mask - and are not exempt from its use - as long as the use of face masks remains mandatory. This is applicable, as well, to those who refuse to use the means of protection made available to them by the university or whose attitude or behavior may compromise the safety or health of others.

is also mandatory in all classrooms

How to put on and remove a face mask safely.

To watch the video

Entry, exits and Routes

for Circulating inside the University

The use of medically approved face masks

The following have been carried out:


to establish timetables


for buildings and itineraries to direct circulation throughout the University

To avoid:


in entrances and exits, as well as for inside and outside spaces


between people

To comply with:

Entry, exits and Routes

for Circulating inside the University

In addition, significant remodeling has been carried out at different points of access to the university:

Alberto Aguilera, 23

Cental Area of the University. New central door entrance

Entry, exit and routes
for circulating at the University

Santa Cruz de Marcenado

East Side. New door on the right-hand side of the Church

Santa Cruz de Marcenado

West Side. New door on the left-hand side of the Church




Maximum capacity and corridors

Entry, exit and routes

for circulating at the University

Both exterior and interior doors will be kept open, weather and safety conditions in buildings permitting.

The use of elevators will be limited to a minimum, and stairs must preferably be used. The maximum occupancy of lifts will be one person, except in the case of those individuals requiring assistance, for whom the use by one person accompanying them will also be allowed. In this space, the use of a medically approved face mask will also be mandatory, even if the elevator is used by only one person.

The use of stairs is highly recommended, avoiding as far as possible touching handrails and banisters. If you must do so, it is very important to wash your hands immediately afterwards.

It is essential to comply with the maximum capacity for facilities, and corridors must not be used as a meeting place, thus avoiding large groups of people together.

Every attempt to walk on the right-hand side should be made, so that people do not cross over and brush against each other.

Entry, exit and

behavior in the classroom

Entry and exit

Face masks

Gels and cleaning

Social distancing

Work stations

Personal materials



Entering and exiting classrooms must be carried out in an orderly manner, avoiding crowds in doorways, and attempting to maintain a safe distance as much as possible.

Face masks, which need to be medically approved, must be worn properly at all times.

Professors will also wear face masks.

How to put on and remove a mask safely (vídeo)

Hands should be sanitized both at the entrance to the classroom and at the exit. You will find water-based alcoholic gel dispensers in the hallways.

There will be a self-cleaning station in each classroom with gel spray, and waste paper bins with pedals, so that tables, chairs, bins and any other necessary objects can be easily cleaned.

Classrooms have been adapted to keep a minimum safe social distance of 1.5 meters.

Only work stations that comply with the minimum safe distance have been put into use; others will not be occupied, and will have with visible signs indicating this.

Only designated places should be used in classrooms; it is essential not to move desks from their places in order to maintain the required safe distance; please always attempt, as far as possible, to use the same desk and chair during the same class timetable in the morning and/or afternoon.

It is important to always carry your own materials and supplies with you, and not to leave anything in classrooms, computer rooms, etc., as well as to avoid sharing objects or electronic devices and equipment.

In computer rooms, the equipment, tables, desks and chairs must be disinfected before and after use with the specific materials that will be provided (at the cleaning station).

As a general rule, it is necessary to avoid sharing materials; thus, it is recommended for all Professors to preferably use their own laptop computers.

When the fixed computer in classrooms is used as one of the resources for on-line teaching, the keyboard, mouse, table/desk and any other shared accessories must be cleaned properly by Professors both before and after use. To facilitate this, each classroom will have a self-cleaning station (paper towel, cleaning products and waste paper bins with lids and pedals), as well as a poster displayed with instructions.

It is also recommended for Professors to use their own markers to write on whiteboards, whenever appropriate, as well as use their own head gear for classroom microphones.

Professors must ensure that, at the end of their classes, windows are opened to facilitate the total ventilation of classrooms.

If climate and acoustic conditions permit, and as long as the safety of occupants is guaranteed, windows and doors will be kept open to allow for cross ventilation.

In addition, the cleaning of air conditioning filters has been reinforced: all of the filters have been changed and the ventilation level of the air conditioning systems has been increased to renew the air more regularly, depending on occupancy and time spent in installations.

Corridors and Hallways


Admnistrative offices and Student services


Use of

other spaces

Common areas, corridors and hallways should be used as little as possible, principally for moving from one place to another, avoiding their use to start conversations or hold impromptu meetings.

A sign will be placed on the door of all bathrooms, indicating the maximum occupancy, which must always be followed, while also attempting to keep a safe distance from others, whenever possible. Face masks must be worn at all times.

Customer service work has been reduced to the maximum places permitted in offices, and telework procedures from home have been prioritized.

However, in those jobs which involve administrative personnel in the Faculty/School and Dean´s Offices, Administrative Offices and Services in which work is carried out principally to attend to the students and the general public, and in order to guarantee a safe distance between individuals of at least 1.5 meters, protective barriers and separations have been erected, consisting of both fixed and mobile partitions.

Personal visits to offices should be avoided as much as possible, unless strictly necessary.

In-person tutorial sessions between Professors and students will preferably be carried out on-line. If physical presence is necessary, sessions will always be held while wearing approved face masks, and ensuring the minimum safe distance required.

In offices shared by two or three people, there may not be more than one person at the same time if the minimum safety distance of 1.5 meters between the work areas cannot be guaranteed.

Meeting rooms

Function rooms

Library and meeting rooms


Use of
other spaces

As far as possible, face-to-face meetings will be avoided, unless deemed necessary. In this case, an attempt will be made to keep a safe distance from others, and it will be mandatory to wear masks. If it is necessary to share materials, hands must be sanitized after each use.

The maximum capacity of meeting rooms must be followed at all times, with an attempt to maintain a safe distance from others. The use masks is mandatory.

As far as possible, itineraries will be established to manage the flow in the circulation of those people present and to avoid crowding in certain areas, both indoors and outdoors.

Whenever there are two or more doors, one or more will be designated for entry and one or more for exit, in order to reduce the risk of crowds gathering in these places.

In all of those meeting rooms or places that have microphones, padded protection will be removed from them, and microphones must be cleaned after each use, with the appropriate cleaning materials placed in each room.

The Library Service will offer the services for the activities involved in the loaning of books and materials as well as their return, reading in the rooms provided, bibliographic and library information and interlibrary loan, internet for the use of the general public, inter-library and intra-library loan, newspaper library services, as well as the rest of the ordinary activities pertaining to the Library Service. General measures of prevention and hygiene must be followed and a safe distance from others must be kept. The use of an oficially approved face mask is mandatory. Use may be made of the technological resources of libraries intended for public use, as well as online public access to catalogs, catalogs on library cards or electronic publications. Dispensers of water-based alcoholic gels or disinfectants with anti-viral properties, duly authorized and registered, must be made available to the general public, in places which are accessible and visible. They should always be placed at the entrance of the premises or establishment, and be properly maintained for use. Areas designated for attention to the general public must have a screen to guarantee physical separation from others.

With regard to the Library, compliance with an appropriate safe distance of at least 1.5 meters between those present must be guaranteed. Officially approved face masks are mandatory. The maximum capacity of occupants permitted must be posted at the entrance.

As far as possible, an attempt will be made to keep a safe distance from others.

Laboratory staff will have the necessary protective materials available to carry out their functions and will disinfect all materials used once activities have finished.

Dining Rooms

University archives and records

University church and chapels

Sports facilities

Use of
other spaces

As far as possible, an attempt will be made to keep a safe distance from others.

The use of face masks is mandatory, except when eating or drinking. The area should be cleaned after use.

Archive and document-related services will provide their assistance in person or electronically, after receiving a written request, which will be attended to by technical staff, who should follow general measures of prevention and hygiene and attempt to keep a safe distance from those present.

The use of face masks is mandatory. Both staff and those using the facilities will make use of water-based gels made available to them.

Measures of general prevention and hygiene must be followed, attempting to keep a safe distance from others. The use of face masks is mandatory.

Entrances and exits must be organized in an effort to avoid crowds of people at entrances and in the surroundings of places of worship. Accessible and visible dispensers of water-based alcoholic gels or disinfectants with anti-viral prooerties must be placed at the entrance of places of worship.

During meetings or religious celebrations, personal contact, touching or kissing objects of devotion, or other objects that are habitually handled, should be avoided. In the case of choir performances during religious celebrations, those participating must be located more than four meters from those in attendance, and efforts will be made to keep a safe distance among the members of the choir.

Access to sports venues and facilities must be carried out with a medically approved face mask, as well as all movement around the facilities, including the time of departure. Before entering and leaving the designated space, hands should be cleaned with the water-based gels that will be available at the sanitizing stations provided for this purpose.

In general, no materials should be shared and, if this is not possible, the presence of products for hygiene for use on a continuing basis will be guaranteed.

Bags, backpacks and personal items may only be left in the spaces designated for this purpose.

Those participating in Athletics may not share food, drinks or any products of this nature.

Technicians, monitors and coaches must keep a safe distance in facilities or, if this is not possible, wear a medically approved face mask.


The university has made public a wide range of communiqués and messages, through which it has kept the University Community duly informed concerning the different decisions taken regarding this Health crisis.


where sections exclusively devoted to COVID-19 have been prominently displayed.

Apps and social networks

Apps, Twitter, Linkedin, Instagram and Facebook

Please lend your permanent attention to these social media for further information.

In addition, the University will continue to offer updated information on:

Communiqués and messages made public

How to manage different case scenarios

To view