Using Kanopy - Apple and Android

Learn how to use Kanopy on your Apple or Android device

Using Kanopy (Apple and Android)

Library members receive 10 free play credits each month. Each film you watch uses one play credit and each play credit grants you 72 hours access to watch the film as many times as you like. Kanopy requires an Internet connection to stream films.

HOW DOES IT WORK?

Kanopy is a film streaming service offering access to a large, curated collection of films that are educational, entertaining, and enriching.

WHAT IS KANOPY?

Throughout the presentation you will see this marker. Click on it to reveal more information.

Getting StartedRegistering Logging InBrowsingPlaying a FilmSearchingMy ListsKanopy KidsSettingsGetting Help

Index

Tap 'Install' to begin download, then tap Open.

Open Play Store and search for Kanopy.

Android

iPhone

Tap 'Get' to begin download, then tap Open.

Open the App Store and search for Kanopy.

Home

If you have a library card, your member number is located on the back of your card starting with a capital S. If you are a digital member, your member number starts with 555. If your member number starts with S, you must use a capital S when logging in.

Kanopy App

By default, your PIN will be your date of birth DDMMYYYY.

PIN

Member Number

What you will need

GETTING STARTED

Home

Search for Shoalhaven and tap Shoalhaven Library Service.

Tap Find Library.

Tap Get Started to begin.

REGISTERING

Home

Sign up with Google/Facebook or enter your name, email and password in the provided form. Tap Sign Up.You will receive an email asking you to verify your account. Visit your email inbox to verify, then return to the Kanopy app to complete registration.

Enter your Member Number and your PIN, then tap Next.

REGISTERING

Home

Enter your email and password, then tap Log In.

Tap Log In.

LOGGING IN

Home

You can also browse all categories by tapping Browse from the bottom menu bar.

The front screen of the app displays highlighted categories including newly added, trending, popular movies, award winners and more. To see more highlighted categories, scroll down. Tap See More to see more films from the category.

BROWSING

Home

You can read a synopsis of the film or you can add to your watchlist for later viewing.

To play a film, tap the cover of the film then tap the orange play button.

PLAYING A FILM

Home

If you would like to cast the movie to your smart TV, Apple TV or Chromecast, tap the cast button.

Once the film has started, enable captions by tapping the middle of the screen then tapping the captions icon.

PLAYING A FILM

Home

Enter a search term. Results will be displayed. You can filter results by Subjects, People or Companies

To search for a particular film or category, tap the Search icon on the bottom menu bar.

SEARCHING

To add a film to My Watchlist, tap on the cover of a film then tap Watchlist.

Home

You can view your Continue Watching list or My Watchlist.

To access your lists, tap on My Lists from the bottom menu bar.

MY LISTS

Kanopy Kids functions the same as normal Kanopy for browsing, searching and playing films.To Exit, tap on More and tap Exit Kanopy Kids.

Kanopy Kids is a curated collection of children's films for ages 2 and up, with a focus on ages 2-8. Kanopy Kids has unlimited play credits.

Home

To access Kanopy Kids, tap the More icon on the bottom menu bar and tap Go to Kanopy Kids.

ACCESSING KANOPY KIDS

You can enable or disable cellular (mobile phone) data, change your video quality, permanently enable closed captions or adjust parental control settings.

Home

To access Settings, tap the More icon on the bottom menu bar and tap Settings.

ACCESSING SETTINGS

I need help setting this up.

Visit one of our nearest branches with your device to receive help setting up Kanopy on your device. Please ensure you have your Apple ID log in details.

I have play credits available, but I cannot play a film.

Kanopy uses a pay-per-view model, and Shoalhaven Libraries’s subscription works on a monthly cap. When that cap is reached, access to Kanopy will be unavailable. Don’t worry, though – it will become available again on the first day of the next month.

Please contact the library on 02 4429 3705 or library@shoalhaven.nsw.gov.au if you require further help from library staff.

Home

To access Kanopy Help, tap the More icon on the bottom menu bar and tap Help.

GETTING HELP