
Contact the support team
Engagement Academy
Created on Tue Aug 27 2019 07:55:32 GMT+0000 (Coordinated Universal Time)
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Transcript
Discover how tocontact the support team!
Follow the guide
Have you read FAQ articles, teaching tips and technical documentation, and can not find an answer to your question?
Do not worry, our support team is here to help you ☺️
Cannot find an answer to your question?Discover 2 ways to contact support!
You can contact us from the widget on the bottom left of the platform or from our Help Center
From ourHelp Center
?
From yourplatform
?
Contact the support team from your platform
Click on the question mark(at the bottom right on your platform)
1
Click on "Leave us a message"
2
3
Back to the summary
Fill the questionnaire
Just here🤗
Indicate precisely the problem encountered, the path you have taken to get there.
By default, your email address is automatically pre-filled
Choose a topic for your request
We advise you to add attachments - images, screenshots etc - to complete your request.This will greatly facilitate the work of the support team and speed up the process of resolving your request.
Click onSend.
Contact the Support team from our Help Center
1
Go on the page https://support.360learning.com/hc/en-us/requests/newOr click on Send Request at the bottom of any article.
2
3
Fill the questionnaire
Retour au sommaire
By default, this is the email address of the account from which you are logged in.
Indicate precisely the problem encountered, and how you got it.
Juste ici 🤗
Click on Submit.
We advise you to add attachments - images, screenshots etc. - to complete your request.This will greatly facilitate the work of the support team and speed up the process of resolving your request.
Indicate the topic of your request