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Quality Customer Service

E

S

C

W

A

Y

EXPERIENCEWe deliver an above and beyond customer experience.

ATTITUDEWe approach each day with optimism.

YOUWe only get once chance to make a great first impression. Make it matter.

SUPPORTIVEWe support our stakeholders and one another.

CUSTOMER-FOCUSEDWe see all work through the eyes of the customer.

WOW-FACTORWe wow our customers by exceeding their expectations.

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xperience

We deliver an above and beyond customer experience.

E

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upportive

S

We support our stakeholders and each other.

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C

ustomer-focused

We see all work through the eyes of the customer.

W

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ow-factor

We “wow” our customers by exceeding expectations.

A

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ttitude

Approach each day with optimism.

Y

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ou

We only get one chance to make a great first impression.

You matter.

A major contributor to our success as an agency is the caring, hard-working professionals who work here.As an educational services organization, our values are based on the pillars of respect, service, collaboration and accountability.

The ESC WAY is an initiative that supports our high standard of service. Customers should always feel like they are treated as a priority through professional, friendly encounters and communications.

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